Case Manager III

5 days ago


Harlingen, Texas, United States Texas Department of Aging & Disability Services Full time
Job Summary:
We are seeking a highly skilled and experienced Case Manager III to join our team at the Texas Department of Aging & Disability Services. The successful candidate will be responsible for overseeing case management activities for all persons at the RGSC Outpatient Clinic, developing and maintaining long-term contact with patients and families, and coordinating medical referrals and services through intra-agency or interagency service coordination and referral incidents.

Key Responsibilities:
• Develop and implement individualized plans of care for patients
• Coordinate medical referrals and services, including interpreter services, DARS, and other community resources
• Ensure timely and accurate documentation of patient information in the Electronic Medical Record (EMR)
• Prepare and submit monthly, quarterly, and annual reports and performance improvement plans for quality assurance and utilization review processes
• Collaborate with other HHSC facilities to ensure continuity of care when patients are transferred between agencies
• Provide timely customer service and respond to patient and family inquiries
• Function as a team member in the daily operations of the Case Management Department and collaborate with other departments as needed

Requirements:
• Bachelor's degree in Social Work, Psychology, or a related field
• 3+ years of experience in case management or a related field
• Knowledge of community resources and case management principles, objectives, standards, and methods
• Ability to effectively communicate with patients, families, and staff in English and Spanish
• Skilled in Microsoft Office, including Outlook, Word, and Excel

Working Conditions:
• Work is performed in a fast-paced, dynamic environment with frequent interruptions and deadlines
• May require working beyond regular hours, including evenings and weekends, to meet deadlines and ensure continuity of care
• Must be able to maintain confidentiality and handle sensitive information with discretion

Why Join Our Team:
• Opportunity to make a meaningful difference in the lives of patients and families
• Collaborative and supportive work environment
• Professional development and growth opportunities

If you are a motivated and compassionate individual with a passion for case management, we encourage you to apply for this exciting opportunity.
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