Customer Service and Sales Professional
3 weeks ago
The Customer Service and Sales Professional plays a critical role in delivering exceptional customer experiences and driving sales growth in our retail stores.
Key Responsibilities:
- Deliver outstanding customer service, responding to customer inquiries and resolving issues promptly and professionally
- Drive sales growth through effective sales techniques, product knowledge, and upselling/cross-selling opportunities
- Maintain visual merchandising standards, ensuring a visually appealing store environment that showcases products effectively
- Process transactions accurately and efficiently, handling cash, credit card payments, and returns/refunds
- Assist with stockroom organization, receiving shipments, and processing inventory
- Collaborate with management and colleagues to achieve sales goals, resolve issues, and maintain a positive store environment
Requirements:
- High school diploma or equivalent
- Excellent communication, interpersonal, and problem-solving skills
- Able to work a flexible schedule, including evenings and weekends
- Physically able to stand for long periods, lift up to 25 pounds, and maneuver around the store
- Basic computer skills and ability to use point-of-sale systems
We offer a competitive salary range of $42,000 - $58,000 per year, depending on experience, and a comprehensive benefits package. As an equal opportunity employer, we strive to create an inclusive work environment that values diversity and promotes equality.
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