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Healthcare Operations Coordinator
4 weeks ago
About the Role:
\We are seeking a highly organized and detail-oriented Health Unit Coordinator to join our team at Northwestern Memorial Healthcare. This is a part-time position working evenings, with a competitive salary of $45,000 - $60,000 per year.
\Job Summary:
\- \
- Presents a friendly, approachable, professional demeanor and appearance to patients, families, and colleagues.\
- Provides accurate information and timely updates to patients and customers regarding their stay and care.\
- Responds promptly to patient inquiries, addresses concerns, and provides directions or assistance as needed.\
- Demonstrates effective communication and problem-solving skills in high-pressure situations.\
Responsibilities:
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- Operates unit reception desk, handling phone calls, messages, and visitor requests.\
- Maintains accurate and up-to-date medical records, ensuring compliance with regulatory requirements.\
- Registers patients, verifies demographic and insurance information, and ensures accurate billing.\
- Schedules appointments, procedures, and tests as needed.\
- Orders supplies, manages inventory, and maintains a clean and organized workspace.\
- Collaborates with nursing staff to coordinate patient care, including transferring and discharging patients.\
- Communicates effectively with interdisciplinary teams, physicians, and other healthcare professionals.\
- Adheres to Northwestern Memorial Healthcare's policies, procedures, and standards of behavior.\
Requirements:
\- \
- Bachelor's degree in a related field or equivalent experience.\
- Basic computer proficiency, including Microsoft Office and electronic medical records.\
- Excellent communication, organizational, and time management skills.\
- Able to work effectively in a fast-paced environment with multiple priorities.\
- Familiarity with hospital operations, patient flow, and clinical procedures.\
Preferred Qualifications:
\- \
- 1+ years of experience in a healthcare setting, preferably in a similar role.\
About Northwestern Memorial Healthcare:
\We are an equal opportunity employer committed to diversity and inclusion. We offer a comprehensive benefits package, including medical, dental, vision, and retirement savings plans. If you are passionate about delivering exceptional patient care and want to join a dynamic team, please submit your application.
