Shift Leader

3 weeks ago


Hartford, Connecticut, United States KFC Full time
Job Summary

This role is about becoming a leader and taking on new responsibilities. As a Shift Supervisor, you will be responsible for supervising and coaching others, owning every shift you run, and making a broader impact on team members, customers, and the business. Your reputation will be on the line to make your shifts well-run and profitable.

Key Responsibilities
  1. Step Change Thinker: Be quick to see core issues in complex situations and encourage questions from the team.
  2. Know How Builder: Seek continuous feedback from different sources to improve your own performance and execute shift success routines effectively.
  3. People Grower: Champion and role model the How We Win Together (HWWT2) and Achieving Breakthrough Results (ABR) culture within your store, support the RGM/AUM in executing strategies for training talent, and hold team members accountable for performance below expectations.
Requirements

To be successful in this role, you will need to demonstrate positive energy at all times, recognize employees for exceptional performance, and be a role model for the EARS Model (Explore, Analyze, Respond and Making it Stick) to help build the capability of your team.


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