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Sales Associate

2 months ago


Lancaster, Pennsylvania, United States The Lovesac Company Full time
About the Role

We are seeking a highly motivated and results-driven Sales Associate to join our team at Park City Center in Lancaster, PA. As a Sales Associate, you will be responsible for providing exceptional customer service, identifying customer needs, and delivering a unique shopping experience.

Key Responsibilities
  • Meet or exceed sales goals and key performance indicators (KPIs)
  • Utilize our proprietary selling process to greet and acknowledge every customer, demonstrate products, and maintain outstanding standards
  • Offer additional financing options to customers, including Lovesac credit card and secondary financing programs
  • Consistently educate clients on current promotional offerings and products
  • Maintain inventory integrity and accuracy, protecting company assets at all times
  • Assist in the execution of promotional campaigns, including product placement and marketing updates
  • Partner with store management to resolve customer service issues and enhance customer service
  • Participate in maintaining store standards, including merchandising, marketing, store cleanliness, and safety
Requirements & Qualifications
  • Minimum of 1-2 years of related sales experience
  • Results-driven and able to meet or exceed KPIs and goals
  • Proven time management skills and ability to adapt to a changing business environment
  • Able to prioritize responsibilities with the appropriate level of urgency and make effective decisions
  • Superior communication skills, including verbal, written, and interpersonal skills
  • Demonstrates strong analytical, mathematical, and problem-solving skills
  • Maintains the highest level of customer service and creates solutions that drive business results
  • Proficiency in Microsoft Office: Word, Excel, and PowerPoint
About Lovesac

Lovesac is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information, or any other characteristic protected by applicable law.