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Environmental Services Operations Manager

2 months ago

Cincinnati, Ohio, United States Compass Group, North America Full time
Job Summary

We are seeking an experienced Operations Manager to join our team at Compass Group, North America. As an Operations Manager, you will play a key role in directing and overseeing the support services operational needs of our department.

Key Responsibilities:
  • Establish and annually review standards and work procedures for all staff.
  • Plan work and staffing schedules and areas of work to ensure adequate services are rendered.
  • Assist in the hiring process, including interviewing, hiring, and training of new associates.
  • Orient, develop, and supervise all supervisory/housekeeping staff.
  • Conduct regular inspections and make recommendations to the facility.
  • Conduct monthly reporting of goals, accomplishments, and future plans.
  • Provide staff education and continuous training.
  • Communicate with staff, administration, and other departments.
  • Coordinate outside services, such as Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling programs.
Requirements:
  • 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
  • At least 1 year of supervisory experience in support service-related field with high customer/client contact.
  • Ability to communicate effectively in written format and oral presentations.
  • Ability to multi-task and establish priorities.
  • Ability to maintain organization in a changing and stressful environment.
  • Exhibit initiative, responsibility, flexibility, and leadership.
  • Possess a thorough knowledge of contract administration and office procedures.
  • Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
  • Bachelor's degree is preferred.