Trade Floor Support Team Lead

6 days ago


New York, New York, United States Michael Page Full time

We are seeking an experienced Trade Floor Support Team Lead to join our team in NYC. This is a permanent opportunity with a competitive base salary and discretionary bonus, offering room for growth.

About the Role:

Company Overview

The client is an established bank in NYC, providing real-time technical support to traders and departments. The successful candidate will be responsible for troubleshooting and resolving issues to minimize trading disruptions, while managing support tickets to closure.

Salary and Benefits

The estimated annual salary for this role is $120,000 - $150,000, depending on experience. In addition to a competitive base salary and discretionary bonus, we offer a range of benefits, including opportunities for growth and development.

Job Description

  • Lead and mentor the Infrastructure and Application Support team in New York, coordinating with IT teams and external partners for seamless support and integration.
  • Monitor system performance, ensure timely updates and patches, and manage system backups and disaster recovery plans.
  • Act as the primary point of contact between the trading floor, supporting departments, and IT, escalating issues as necessary.
  • Communicate with traders and the business to understand their needs, provide solutions, and prepare reports on system performance and support activities.

Requirements

  • 7+ years of experience providing IT support in a trading floor environment.
  • Experience with people management.
  • Proficient in trading systems, financial applications, and Microsoft server technologies (e.g., Active Directory, Exchange, SQL).
  • Knowledgeable in Microsoft 365/Azure, VMware virtualization, SCCM, Citrix, and data backup technologies, with an understanding of ITIL processes.

What We Offer

A permanent opportunity with an established firm in NYC, competitive base salary, discretionary bonus, and room for growth. If you have the skills and experience required for this role, please apply today.



  • New York, New York, United States DTG Capital Markets Full time

    Job SummaryWe are seeking an exceptional Senior Portfolio Manager/Co-Head of Trading to spearhead our trading teams and drive innovation. The ideal candidate will have a proven track record in building high-performing teams, identifying top talent, managing trading books, and driving strong performance.About DTG Capital MarketsDTG Capital Markets is a...


  • New York, New York, United States Ask Staffing Full time

    Job Title: Fintech Trade SpecialistAbout the Role:We are seeking a highly skilled Fintech Trade Specialist to support our Equities trading floor. The ideal candidate will have a strong background in trading software, FIX protocol, and OMS systems.Key Responsibilities:• Troubleshoot real-time trading issues and investigate compliance inquiries• Monitor...


  • New York, New York, United States The Trade Desk Full time

    About UsThe Trade Desk is revolutionizing the advertising industry with its cutting-edge media buying platform. Our platform empowers global brands and their agencies to deliver a more insightful and relevant ad experience for consumers, setting a new standard for global reach, accuracy, and transparency.We take pride in our inclusive culture, where every...


  • New York, New York, United States Summit Staffing Partners Full time

    Job SummaryWe are seeking an experienced IT Support Team Lead to join our team at Summit Staffing Partners. As a key member of our organization, you will be responsible for providing exceptional technical support to our executives, ensuring seamless and efficient operations.This role offers the opportunity to work with cutting-edge technology, leading...


  • New York, New York, United States The Trade Desk Full time

    About This RoleWe are seeking a highly skilled and experienced Strategic Business Development Lead for Advertisers to join our team at The Trade Desk. As a Business Development Director, you will play a key role in representing our largest clients in the financial services category, developing and executing strategies to support their advertising efforts,...


  • New York, New York, United States Oxford Knight Full time

    The Oxford Knight hedge fund is seeking a highly skilled Quantitative Researcher to join their systematic trading team. As a key member of the team, you will be responsible for developing and enhancing the cutting-edge quantitative trading platform.About the OpportunityThis is an exceptional opportunity for a passionate developer with strong mathematical...


  • New York, New York, United States Shulman Fleming & Partners Full time

    Job DescriptionWe are seeking a highly skilled Mid-Level Trading Support Engineer to join our team at Shulman Fleming & Partners.This is a hybrid schedule position, requiring the candidate to be local to New York City, with a minimum of 2-3 days spent in the office.The successful candidate will support an Equity Derivatives and Commodities Futures Trading...


  • New York, New York, United States Conduit Search Group Full time

    Conduit Search Group is seeking a skilled Trade Design Support Specialist to join our team. As a valued member of our project team, you will work under the direct supervision of the Lead Trade Designer to provide valuable design support.Job DescriptionThe ideal candidate will have a strong background in trade-specific design principles and experience with...


  • New York, New York, United States Prometheum Full time

    About Us:Prometheum is a pioneering fintech company that leverages its expertise in securities law, blockchain, and trading to create a compliant ecosystem for digital asset securities.We are seeking a highly skilled Senior Trading Systems Engineer to join our development team, focusing on advancing and optimizing our trading platforms.Salary Range: $200,000...


  • New York, New York, United States firstPRO Full time

    Senior Application Support Engineer PositionThe role of Senior Application Support Engineer at firstPRO supports customer-facing operations by addressing operational and business issues. In addition to technical responsibilities, this position includes leading a small team, ensuring operational excellence, and driving continuous improvements. This position...


  • New York, New York, United States Uphold Inc. Full time

    About Uphold Inc.Uphold Inc. is revolutionizing the financial services industry with its cutting-edge Web3 platform. With over 300 digital assets and integrations with 26 blockchain networks, our platform enables users to trade 'Anything-to-Anything' with keen pricing and deep liquidity. Since its founding in 2013, Uphold has completed more than 120 million...


  • New York, New York, United States ECLARO Full time

    We are seeking a skilled Trading Systems Engineer to join our team at ECLARO. This exciting role will see you work on transitioning legacy Java-based processes to modern Python frameworks, collaborating with vendors and stakeholders to ensure seamless integration with various trading platforms.As a key member of our trading floor environment, you will be...


  • New York, New York, United States Arena Investors I Quaestor Advisors Full time

    About the RoleArena Investors, LP is a global investment management firm with a strong presence in credit investing. Due to an expanded investment mandate, we are seeking a skilled software team lead who will focus on market trading and risk systems.This individual will be responsible for managing 2+ direct reports, driving projects from start to finish, and...


  • New York, New York, United States La Pecora Bianca - UES Full time

    Job Title:Lead Floor SupervisorJob Description:We are seeking a highly skilled Lead Floor Supervisor to join our growing team at La Pecora Bianca - UES. This is a fantastic opportunity for an ambitious individual to take on a leadership role and drive excellence in restaurant operations.Estimated Salary:$65,000 - $80,000 per year, based on experience and...


  • New York, New York, United States Uphold Full time

    Job OverviewWe are a leading Web 3 Financial Platform, serving over 10 million customers in more than 180 countries.Role SummaryThe Senior Developer will manage the daily development and operational needs of the reserve team, overseeing cryptocurrency trading across centralized and decentralized exchanges.About UpholdWe are a FinTech bridge between the old...


  • New York, New York, United States Intelligent Staffing Full time

    Job OverviewWe are seeking a skilled Technical Trading Support Specialist to join our team at Intelligent Staffing in NYC. This is a 3-6 month contract with the possibility of extension.About the RoleIn this role, you will provide technical support for trading applications and systems, utilizing your expertise in SQL and scripting languages. You will work...


  • New York, New York, United States ECLARO Full time

    We are seeking a seasoned Trading Systems Architect to join our team at ECLARO in NYC. As a key member of our trading floor, you will be responsible for designing and implementing modern Python-based systems that seamlessly integrate with external vendors, exchanges, and internal users.About the Role:The ideal candidate will have 3-6 years of experience in...


  • New York, New York, United States Arena Investors I Quaestor Advisors Full time

    Job OverviewArena Investors, LP is a leading global investment management firm specializing in credit investing – both private and public.We are seeking an experienced software team lead to focus on market trading and risk systems including integrations with counterparties and internal reporting infrastructure.ResponsibilitiesSupport all systems for...


  • New York, New York, United States Cantor Fitzgerald Full time

    The Cantor Equities Technology Trade Desk Support team plays a vital role in supporting various equity products and processes that require specialized handling and skills.This position focuses on applying in-depth product knowledge to introduce new products, technology, or processes while maintaining strong working relationships with the Trading Desk, Middle...


  • New York, New York, United States J Harlan Group, LLC Full time

    The J Harlan Group, LLC is seeking a highly skilled Quantitative Researcher to join their NYC Hedge Fund team.As a key member of the Equity Quantitative Research (EQR) team, you will focus on building optimizations and core algorithms that lead directly to trading decisions, covering fundamental and quantitative insights to develop and monetize systematic...