Customer Service Representative

5 days ago


Merced, California, United States Super Shop Automotive Full time
Super Shop Automotive is seeking a highly skilled Service Advisor to join our team. As a key member of our service department, you will be responsible for providing exceptional customer service, ensuring accurate and timely completion of vehicle repairs, and exceeding customer satisfaction goals.

Key Responsibilities:
  • Greet customers promptly and provide a welcoming experience.
  • Obtain customer and vehicle information accurately.
  • Provide clear and concise explanations of vehicle services and repairs.
  • Ensure all services and repairs are properly authorized and documented.
  • Explain completed work and charges to customers in a professional manner.

Benefits:
  • A competitive annual salary of $$60,000 - $80,000 per year, depending on experience.
  • Paid training and development opportunities.
  • Medical benefits package.
  • 401(k) with company match.
  • Employee appreciation lunches.
  • Employee bonus for referrals.
  • Employee discounts.
  • Excellent culture and room for growth.

About the Role:
This is an excellent opportunity for a career-oriented individual who is passionate about delivering exceptional customer service and is committed to excellence. If you possess a proven track record of achieving exceptional customer satisfaction, previous customer service experience, and a strong ability to multi-task and prioritize tasks, we encourage you to apply.

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