Distribution Operations Assistant

4 weeks ago


Houston, Texas, United States Hearst Full time
About the Role

We are seeking a highly motivated and detail-oriented Distribution Assistant to join our team. As a key member of our distribution function, you will play a critical role in ensuring the timely and accurate delivery of our products to customers.

Key Responsibilities
  • Monitor delivery of all products distributed by contractors within the delivery area.
  • Assume delivery responsibilities for open routes when necessary.
  • Contact customers with service-related problems; work with distributors and independent contractors to resolve service issues in a timely and permanent manner.
  • Verify the accuracy of information submitted by independent contractors.
  • Monitor and assist in the delivery of customer issues such as missed, damaged, or late delivered papers.
  • Regularly attend departmental meetings to maintain a cohesive, well-informed unit.
  • Assist other departments as necessary.
  • Regularly communicate progress and concerns to a supervisor.
  • Prepare requested reports in a timely and accurate manner.
  • Periodically audit routes to evaluate service performance and route structure efficiency.
  • Actively recruit independent contractors.
  • Ensure that the distribution center is maintained in a safe, secure, and clean manner.
Requirements
  • Excellent interpersonal and communication skills.
  • Ability to adapt and react to change.
  • Some computer skills using Outlook, Word, and Excel. Ability to learn 3rd Party programs such as RouteSmart.
  • Ability to work a flexible schedule.
  • Reliable transportation, valid driver's license, and proof of auto liability insurance.
  • Ability to lift, push and pull up to 75 pounds.
  • Ability to frequently climb stairs.
  • Standing - 50% of the time.
  • Walking - 50% of the time.
  • Kneeling - 25% of the time.
  • Hearing - 100% of the time.
  • Depth Perception - 100% of the time.
About Hearst Newspapers

The Houston Chronicle is a division of Hearst Newspapers (HNP), a network of 24 daily and 52 weekly publications, including the San Francisco Chronicle, Houston Chronicle, San Antonio Express-News, and Albany Times Union. At HNP, we are investing in new and innovative ways to tell stories, growing newsrooms, diversifying tools, evolving platforms, to support the millions of people who trust us each month to help them make decisions, take action, and be inspired.



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