Market District Team Leader Job Summary

As a Starbucks Lead at Market District, you will play a key role in developing the skills of our Baristas and creating an exceptional customer experience. You will be responsible for providing unparalleled customer service, supporting the Perishable Team Leader, and staying on top of department records, processes, and standards.

Responsibilities

* Ensure all Market District and Starbucks company policies, store operating standards, and procedures are communicated effectively, maintained, and followed.
* Show your passion for coffee through words and actions.
* Demonstrate a strong knowledge, interest, and passion for Starbucks beverages and products.
* Take an active role in building the store's product assortment by cultivating strong working relationships with guests and vendors.
* Supervise stocking and receiving.
* Write department orders and monitor ordering.
* Participate in taking physical inventories.
* Deliver outstanding customer service by leading the team by example, constantly striving to delight and surprise our guests, vendors, and stakeholders.
* Direct Team Members in performing all duties.
* Oversee and evaluate all training of new and current Team Members.
* Help reduce and eliminate shrink.
* Be able to work a flexible schedule that could include nights, weekends, and holidays.
* Maintain safety as the top priority for our Team Members, guests, and products.
* Maintain cleanliness of department and work area.
* Properly handle products and equipment in accordance with food safety and safety guidelines.
* Actively participate in, and promote, an environment which embraces diversity, inclusion, and respect for Team Members, guests, vendors, and the community.

About Market District

At Market District, we're more than just food, fuel, and convenience. We're a family of diverse and talented Team Members who strive to create a nurturing environment that offers countless career opportunities to grow. We're committed to putting food on shoppers' tables and smiles on their faces. We invite you to join our Market District family and start a lasting career with us.