Retail Excellence Associate

3 weeks ago


Lubbock, Texas, United States David's Bridal Full time

Join our team at David's Bridal as a Customer Service Representative and become an integral part of creating unforgettable wedding moments for couples. In this role, you will have the opportunity to make a meaningful difference in people's lives and contribute to our mission of embracing diversity and promoting inclusivity.

About Us:

At David's Bridal, we're not just a retailer – we're a trusted partner for couples planning their special day. With a legacy spanning over 60 years, we've built a reputation for providing unparalleled customer service, expert advice, and stunning wedding dresses that exceed expectations.

Salary:

We offer a competitive hourly rate ranging from $12.00 to $12.50 per hour, depending on experience.

Job Responsibilities:

  • Deliver exceptional customer service, ensuring every guest feels welcome and supported throughout their shopping journey.
  • Build strong relationships with customers, understanding their needs and preferences to provide personalized recommendations and solutions.
  • Stay up-to-date on products, services, and industry trends to ensure accurate information and informed decision-making.
  • Contribute to visual merchandising and store displays to create an engaging and immersive shopping experience.
  • Collaborate with colleagues to achieve sales goals, promote new products, and drive customer engagement.

Requirements:

  • High school diploma or equivalent required; prior retail experience in an apparel or specialty store environment a plus.
  • Excellent communication and interpersonal skills necessary for delivering top-notch customer service.
  • Able to work flexible hours, including evenings and weekends, as needed.
  • Ability to lift up to 25 pounds and stand for extended periods.

Benefits:

  • Ongoing training and development opportunities to enhance your skills and career growth.
  • A dynamic and supportive work environment that encourages teamwork and collaboration.
  • The chance to be part of a company that values diversity, equity, and inclusion and is committed to creating a positive impact in the lives of our customers and employees.

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