Office Supervisor

3 weeks ago


Greencastle Pennsylvania, United States NFI Industries Full time
Job Summary

NFI Industries is seeking a highly skilled and experienced Office Supervisor to join our team. As a key member of our operations team, you will be responsible for directing and administering all aspects of our administrative functions, ensuring seamless day-to-day operations and exceptional customer service.

Key Responsibilities
  • Supervise and Support Administrative Staff: Direct, administer, and supervise administrative staff on a day-to-day basis, ensuring they have the necessary resources and support to excel in their roles.
  • Communicate Effectively with Customer Service Staff: Communicate closely with customer service staff to ensure the maintenance of a high level of customer satisfaction through open communication with customers, operations, and senior management.
  • Coordinate Accounts Payable and Receivable Activities: Direct all accounts payable activities, including purchase requisition process and payable voucher process, in accordance with corporate issued standards. Coordinate accounts receivable activities with the Corporate Accounts Receivable Department.
  • Ensure Accurate Financial Reporting: Ensure that weekend and month-end closings are complete, including the training of a backup person responsible for the same. Produce month-end accounting reports and Flash within the time limit set forth by The Accounting deliverables schedule.
  • Manage Payroll and HR Functions: Direct all payroll preparation efforts, ensuring that payroll checks are accurate and on time. Maintain all payroll records in a confidential and organized manner. Responsible for HR administrative functions, including entering wage changes, termination process, collecting new employee data, PTO tracking, and processing progressive discipline forms.
  • Conduct Audits and Ensure Compliance: Conduct audits to ensure that proper backup is maintained for customer inventory and billing transactions. Ensure that backup and transactional documents are achieved properly and an organized record of items in storage is maintained.
  • Coordinate Corporate Materials and Supplies: Coordinate the distribution of corporate materials as necessary. Ensure that proper levels of required supplies are maintained.
  • Provide Excellent Customer Service: Ensure that telephone greetings and provide assistance in a professional and consistent manner. Ensure that security policy for visitors is handled properly – sign in followed, badges issued and collected upon sign out.
  • Perform Other Duties as Needed: Perform duties or projects as needed by the General Manager.
Requirements
  • Education: High School Diploma required, Associates Degree preferred.
  • Experience: At least 2-4 years of Supervision experience. Experience in Distribution/fulfillment center, preferred.
  • Skills: Computer applications using MS Office based software. Measurable customer service skills. Excellent analytical and mathematical skills. Excellent oral and written communication skills. Human resources experience preferred. Bi-lingual (Spanish) is preferred, not required.
  • Availability: Ability and availability to work irregular or extended hours, including nights, weekends, and holidays as needed by the customer.

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