Technical Architect

3 weeks ago

Bloomington, Illinois, United States Salesforce Inc Full time
About the Role

We are seeking a highly skilled Technical Architect to join our Professional Services Public Sector practice. As a Technical Architect, you will serve as a strategic advisor and Salesforce product and platform expert to our largest and most complex enterprise customers.

Your Impact
  • Serve as a trusted advisor to clients, providing expert guidance on Salesforce implementation and strategy.
  • Identify and lead internal critical initiatives to grow the consulting practice, contributing to the community's overall knowledge base and expertise.
  • Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value.
  • Work collaboratively, having very strong communications skills, especially in teaching complex concepts and creative, prescriptive thinking.
  • Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution.
  • Manage customer expectations, negotiating solutions to complex problems with both the customer and third-party partners.
  • Review and correct project/program direction, approach, and key artifacts to keep programs on track, while ensuring solutions are extendable and maintainable going forward.
  • Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs.
  • Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform.
Requirements
  • 5+ years enterprise architecture or consulting experience.
  • Strong application design skills combined with strong data, integration, and security architecture skills.
  • Strong presentation skills, able to effectively present and defend a point of view to a variety of audiences.
  • Detailed individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
  • Strong communication skills, both written and verbal, able to effectively develop materials that are appropriate for the audience.
  • A great listener with the ability to connect with people in diverse roles.
  • Validated ability to analyze, design, and optimize business processes via technology and integration.
  • Resourceful and innovative thinker who can work through and solve problems.
  • Travel may be required up to 50% and varies depending on the client requirements.
  • Degree or equivalent proven experience required.
Preferred Requirements
  • Prior work experience or desire to work with our Public Sector customers - government agencies, non-profit, education.
  • Ability to convey and convince customers of standard methodologies at various levels within a large organization.
  • Application design and development background.
  • Strong Enterprise Architecture background would be favorable.
  • Relevant Salesforce experience is desired.
  • Highly beneficial to have any Salesforce product certifications prior to joining, particularly: Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, Platform App Builder, Salesforce Certified Sales Cloud Consultant, Salesforce Certified Service Cloud Consultant, Hands-on experience with Public Sector Solutions (PSS) and Omni Studio.
  • For our FEDERAL AND STATE customers: Familiarity with working in a Salesforce Gov Cloud, Knowledge of FedRamp, JAB (Joint Authorization Board) or Federal security processes, Experience with software applications for: licensing, permitting, inspections, grants management, loan management, emergency program management, content center engagement, constituent interactions, 508 compliant applications.
Benefits & Perks
  • Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.
  • World-class enablement and on-demand training with Trailhead.com.
  • Exposure to executive thought leaders and regular 1:1 coaching with leadership.
  • Volunteer opportunities and participation in our 1:1:1 model for giving back to the community.

For more details, visit https://www.salesforcebenefits.com/

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