Cruise Entertainment Operations Coordinator
3 weeks ago
Princess Cruises is the world's leading cruise line, offering exceptional facilities and extensive professional development and recreational programs for our valued teammates. With a fleet of iconic Love Boats, we strive to create a lifetime of wonderful memories for our guests while providing friendly, attentive, and authentic service.
Salary: $65,000 - $85,000 per year, depending on experience.
Job Description:
The Entertainment Operations Administrator is responsible for managing the entertainment business and programming operations for the shipboard entertainment department. This involves effective communication, planning, financials, and data tracking to ensure the success of the operation and guest experience. The successful candidate will provide accurate and prompt data tracking, guiding the Cruise Director and team on key focus areas for continued success.
Key Responsibilities:
- Manage the entertainment business and programming operations for the shipboard entertainment department.
- Ensure effective communication, planning, financials, and data tracking for the success of the operation and guest experience.
- Provide accurate and prompt data tracking, guiding the Cruise Director and team on key focus areas for continued success.
- Understand and support overall guest flow and programming needs, reviewing guest comments and Net Promoter Scores from guest survey reports.
- Coordinate with the Cruise Director to execute administrative duties accurately and efficiently, managing inventory ordering, tracking, and receiving, and supporting administration for the Enrichment program, Clergy, Guest Entertainers, and other visitors.
Required Skills and Qualifications:
Candidates for the role of Entertainment Operations Administrator must demonstrate an understanding of the entertainment business and programming operations. They must also exhibit a commitment to providing exemplary guest service and a willingness to support others in the delivery of the same. The ideal candidate will possess solid administrative, planning, financial, and data tracking skills, as well as excellent communication and public speaking abilities. A comprehensive curriculum vitae is essential, along with a brief video presentation showcasing the candidate's personality, communication abilities, and public speaking skills.
Benefits:
Princess Cruises offers many benefits, including comfortable, single cabin accommodations, meals, exceptional amenities, and extensive learning and recreational programs available to all of our teammates. Regardless of rank or role, we are all one Princess team, and we strive to create a positive and inclusive work environment.
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