VIP Host

About the Role:

We are seeking a highly skilled and experienced VIP Host to join our team at Live Nation. As a VIP Host, you will be responsible for providing exceptional customer service to our high-end clients, ensuring that their experience at our concerts and events is nothing short of spectacular.

Key Responsibilities:

• Sell VIP upgrades, including premium seats, priority entry, and other premium products to concert patrons on nights of shows.

• Handle sales from inquiry to payment processing and experience fulfillment, ensuring a seamless experience for our clients.

• Check in, escort, and anticipate VIP client needs throughout their venue visit to ensure guest satisfaction.

• Give proper recognition to industry executives and VIP clients to instill appreciation for their membership and patronage.

• Build strong relationships with VIP clients, understanding their needs and preferences to deliver personalized experiences.

• Coordinate operations on nights of shows with VIP supervisors and leads to ensure premium experiences are delivered.

• Execute nightly VIP setup, including check-in, VIP seating areas, VIP tabletop personalization, and VIP area signage as needed.

Requirements:

• High school diploma or equivalent.

• Working knowledge of high-end restaurant operations and/or VIP night club operations and high-end guest relations.

• Experience in selling to high-end, VIP clients.

• Ability to diffuse potentially volatile situations with tact and diplomacy.

• Exemplary attention to detail, outgoing personality, sense of teamwork, and ability to execute programs.

• Skills in problem-solving, handling multiple tasks, with strong verbal, organizational, and interpersonal communication skills.

• Must be flexible to work extended hours due to business requirements, including late nights, weekends, and holidays.

Working Environment:

• Fast-paced, often loud, and stressful working environment.

• Position requires extended periods of prolonged standing and working on your feet.

• Must be able to lift or move up to 25 lbs using proper lifting techniques.

About Live Nation:

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us, and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status, or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants, regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex, gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state, or local law, rule, ordinance, or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state, and/or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

Compensation:

The expected compensation for this position is $16.00 USD - $20.00 USD Hourly. Pay is based on a number of factors, including market location, qualifications, skills, and experience.