Heavy Duty Parts Inventory Specialist
1 week ago
We are seeking a highly skilled and experienced Heavy Duty Parts Inventory Specialist to join our team at NAPA Integrated Business Solutions (IBS). As a key member of our team, you will be responsible for managing parts and inventory for one of our NAPA customers/partners in Aviation (ground support equipment), transportation, dealerships & auto repair, commercial, city and government vehicles and school districts (buses).
Key Responsibilities:- Manage parts and inventory for one of our NAPA customers/partners
- Provide outstanding and high-level customer service with our partner and customer
- Work in unison with the IBS Site Manager and team to ensure all daily/weekly/monthly reconciliation items are handled per policy and procedure guide
- Address customer sales/service questions and problems quickly
- Shift into high gear and bring a high energy to our NAPA parts counter at our IBS location
- Help team members when working with customers or finding auto parts
- Navigate computer and paper catalog systems
- Work towards continuous improvement with our on-site parts store relationship - processes and procedures
- Lift merchandise up to 60 lbs.
- Inspect, protect and maintain company assets, merchandise, vehicles, building and people
- Background in Automotive Parts/Repair
- Passion for customer care, relationship management, and going out of your way to take care of customers
- Automotive Aftermarket/Parts/Light & Heavy Duty/Diesel/Aftermarket
- Experience with inventory protection, asset management and cataloging
- Demonstrated leadership in the automotive after-market service industry, fleet services, government contracts, dealerships, or retail establishments
- Possess personal drive, self-motivation and ability to not only identify issues, but finding immediate solutions for customer
- Capable of operating point-of-sale system, cataloging and customer fleet management software
- Possess analytical/problem solving skills and a non-stop drive for solving customer issues and coming up with solutions
- Thrive in a super-fast paced environment
- Welcome "being the go-to person"
- High School Diploma, GED
- Flexibility in schedule including evenings, weekends and holidays
- Valid Driver's License
- Background in Aviation and/or Ground Support Equipment, Heavy Duty/Diesel
- Technical school, and/or college degree a plus
- Parts procurement, Supply Chain & Logistics
- ASE Certification(s)
- Award-winning company culture
- Competitive pay and benefits
- Opportunities for career growth and development
- Collaborative and dynamic work environment
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application today.
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