Reservation Agent Representative

3 weeks ago


Jupiter, Florida, United States Enterprise Full time

As a Reservation Agent Representative at Enterprise, you'll play a vital role in delivering exceptional customer service to our clients. Your primary responsibilities will include managing incoming and outgoing calls, providing accurate information to customers, and resolving their issues and concerns.

Key Responsibilities:

  • Take incoming calls for reservations, rate quotes, and questions from customers
  • Provide accurate and helpful information to customers, resolving their issues and concerns
  • Manage outgoing calls for callback management, A/Rs, and miscellaneous calls as assigned
  • Collaborate with colleagues to achieve team goals and objectives

Requirements:

  • Excellent communication and problem-solving skills
  • Able to work in a fast-paced environment
  • Strong analytical and critical thinking skills
  • Ability to work collaboratively as part of a team

Benefits:

  • Salary range: $52,000 - $62,000 per year
  • Bonuses and incentives based on performance
  • A comprehensive benefits package including health insurance, 401(k), and paid time off


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