Customer Service Representative
2 weeks ago
• Contact applicants in need of funds
• Navigate multiple screens at once to efficiently manage tasks
• Maintain a professional appearance and demeanor in a fast-paced call center environment
• Participate in on-the-job training to develop skills and expertise
• Collaborate with colleagues to achieve team goals and objectives
• Engage with clients to resolve issues and provide solutions
• Stay up-to-date with company policies and procedures
• Contribute to a positive and inclusive team culture
What We Offer• Full-time position with a 40-hour work week
• Weekly bonus incentives
• 401K with matching
• Paid holidays
• Paid vacation time
• Opportunities for career growth and development
Requirements• Excellent verbal communication skills
• Ability to work in a team environment
• Strong computer skills and ability to navigate multiple screens
• Professional appearance and demeanor
• Ability to work in a fast-paced call center environment
• Willingness to learn and develop skills through on-the-job training
• Ability to maintain confidentiality and handle sensitive information
• Strong problem-solving and analytical skills
• Ability to work in a dynamic and ever-changing environment
Work EnvironmentOur call center is a fast-paced and dynamic environment where you will have the opportunity to work with a diverse group of clients and colleagues. You will be expected to maintain a professional appearance and demeanor at all times and to be able to work effectively in a team environment. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
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