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Part-time Sales Associate

2 months ago

Saratoga Springs, New York, United States Chico's FAS Full time

Job Summary:

The Sales Associate is a key member of our retail team, responsible for promoting a customer and product-focused sales culture in our stores. As a Sales Associate, you will be expected to provide exceptional customer service, maintain a thorough knowledge of our products, and contribute to a positive and inclusive store environment.

Key Responsibilities:

  • Meet and exceed sales goals by utilizing sales techniques and communicating product knowledge to customers
  • Maintain knowledge of current sales and promotions, and ensure pricing and visual standards are met
  • Participate in visual directives, including monthly store sets and zone maintenance
  • Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience
  • Ensure prompt resolution of customer concerns and provide a fast and efficient register experience
  • Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales
  • Build and maintain a solid customer following through clienteling and wardrobing
  • Know current product fit and style assortment offerings in store and online
  • Maintain consistent client communication through utilization of customer books

Requirements:

  • High School diploma or equivalent
  • Retail or sales experience preferred
  • Must be 18 years of age or older
  • Excellent communication and customer service skills
  • Able to learn or adapt to technology provided by the company
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Able to communicate with customers, associates, and management

Physical Requirements:

  • Constant walking/standing (8-hour shift)
  • Occasional lifting up to 50 lbs. (1-33% of 8-hour shift)
  • Frequent climbing (34-66% of 8-hour shift)