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Operations Director

2 months ago

Minneapolis, Minnesota, United States Nordic Ware Full time

About the Role:

Nordic Ware is seeking a highly experienced and skilled Chief Operating Officer to join our Senior Leadership team. As a key member of our executive team, you will be responsible for leading and directing our operational functions, including Finance, IT, HR, Procurement, Planning, and Production.

Key Responsibilities:

  • Financial Oversight: Collaborate with the Finance team to manage budgets, control costs, and optimize resource allocation. Work with the CEO and the Board of Directors on financial planning and forecasting to ensure long-term sustainable growth and profitability.
  • Operational Leadership: Provide strategic direction and leadership to all operational functions, ensuring seamless coordination between departments and efficient execution of business strategies.
  • Manufacturing Excellence: Identify opportunities for process improvement, cost optimization, and increased operational efficiency in Manufacturing, Supply Chain, and all Operations.
  • Team Management: Lead, mentor, and inspire high-performance in our team of leaders in Manufacturing, Supply Chain, Engineering, Finance, Human Resources, IT, Compliance, and Operations. Foster a positive and collaborative work environment, promoting teamwork, accountability, and professional development.
  • Strategic Partnerships: Build and maintain strategic partnerships with vendors and stakeholders. Collaborate on joint initiatives, negotiate contracts, and manage vendor relationships to ensure access to appropriate technologies and resources.
  • Customer Satisfaction: Collaborate and support Sales and Marketing leadership, focusing the full organization on meeting customer expectations and supporting sales efforts by delivering on-time high-quality and innovative products to our customers.

Requirements:

  • Education: Bachelor's degree in business, engineering, manufacturing, or other related field. MBA strongly preferred. CPA is a plus.
  • Experience: 15+ years of full-time work experience in Finance or Operations post-undergraduate, preferably in manufacturing. 10+ years specifically in financial and business management. 5+ years of banking, overseeing and directing investments and/or treasury experience.
  • Leadership: 10+ years managing and developing a direct staff of 10 or more. Proven track record working both tactically and strategically with focus on financial risk management, company-wide improvement, stability, and growth.
  • Skills: Excellent verbal and written communication skills. High EQ (emotional intelligence) with a calm, strong, diplomatic demeanor. Exceptional negotiation skills. Ability to see the company holistically and contribute to our culture of collaborative teamwork.

About Us:

Nordic Ware is a leading manufacturer of high-quality and innovative kitchenware products. We strive to offer attentive service that exceeds our customers' expectations, to produce environmentally sound products, and to provide a safe and rewarding work experience for our employees.