Customer Service Director
3 weeks ago
About the Role
This is a great opportunity to work with a leading manufacturer of personal care products, offering competitive pay and benefits. As Senior Customer Service Manager, you will be responsible for ensuring service level agreements are established while building strong partnerships between sales, operations, supply chain, customer care and product management.
Key Responsibilities:
- Establish service level agreements and build cross-functional partnerships.
- Manage/Coach Customer Care Representatives to achieve high performance standards.
- Monitor KPIs within the Customer Care business unit and identify areas for improvement.
- Work closely with Customer Care to identify and implement action plans based on customer satisfaction surveys.
- Lead differentiation plans to ensure success in Sales and customer satisfaction.
About Our Client
Our client is a leading manufacturer of personal care products, providing skin solutions and body oils. They offer a full range of benefits, including 401K and ideal location.
Requirements
- 7-10 years' experience in Customer Service/Care.
- Bachelor's degree in engineering, Business or a related field required.
- Advanced degree preferred.
- At least four years' experience leading people.
What's on Offer
Full benefits, 401K, and an ideal location make this a great opportunity for experienced Customer Service professionals.
-
Director of Family Services
4 days ago
Lynn, Massachusetts, United States Catholic Charities Archdiocese of Boston Full timeJob OverviewCatholic Charities Archdiocese of Boston is seeking a seasoned leader to serve as the Senior Director for Family Services. This critical role oversees key service programs, including Home Visiting Programs, Clinical Services, and Family Support Services.ResponsibilitiesProvide leadership and strategic direction for family services programs,...
-
Director of Care Services
1 day ago
Lynn, Massachusetts, United States Frontall USA Full timeAbout the RoleThe Director of Care Services will be responsible for overseeing all nursing staff, developing policies, and ensuring compliance with healthcare regulations. A strong leader with excellent communication skills is required to foster a supportive work environment and drive resident care initiatives.
-
Director of Childcare Services
4 days ago
Lynn, Massachusetts, United States Catholic Charities Archdiocese of Boston Full timeAbout the Role: The Senior Director for Children and Youth will lead the management and strategic direction of childcare and youth programs within Catholic Charities Archdiocese of Boston. This senior-level position requires a strong leader who can oversee program outcomes, ensure fiscal integrity, and drive growth in the Children and Youth division.Main...
-
Director of Resident Services
3 weeks ago
Lynn, Massachusetts, United States The Rubin Home Full timeAbout the JobWe are seeking a Director of Resident Services to join our team at The Rubin Home. As a key member of our staff, you will be responsible for ensuring the overall health and well-being of our residents.The ideal candidate will have a minimum of 5 years of experience in community health, human services, or assisted living. A degree in nursing or a...
-
Director of Psychopharmacological Services
2 days ago
Lynn, Massachusetts, United States Lynn Community Health Center Full timeJob DescriptionThe Director of Psychopharmacology will play a pivotal role in enhancing and expanding psychopharmacology services across Lynn Community Health Center. This position requires strong leadership and collaboration skills to drive program development and quality improvement.ResponsibilitiesDevelop and implement strategies to improve...
-
Director of Mental Health Services
4 weeks ago
Lynn, Massachusetts, United States Lynn Community Health Center Full timeJob Summary: The Lynn Community Health Center is seeking a highly skilled Director of Psychopharmacology to join our team. In this role, you will be responsible for the administrative oversight, development, and continuous quality improvement of our psychopharmacology services.About the Role:- Engage with external stakeholders to support training and...
-
Customer Service Representative
3 weeks ago
Lynn, Massachusetts, United States The UPS Store Full timeAbout the RoleWe are seeking a talented and motivated individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, processing packages, and operating various equipment.In this role, you will have the opportunity to work in a fast-paced environment and...
-
Customer Service Professional
3 weeks ago
Lynn, Massachusetts, United States Walgreens Full timeWalgreens is seeking a Customer Service Professional to provide exceptional customer experiences. As a Retail Sales Team Member, you'll be responsible for modeling and delivering a distinctive and delightful customer experience. Your key responsibilities will include registering sales on assigned cash registers, providing customers with courteous, fair,...
-
Customer Service Representative
4 weeks ago
Lynn, Massachusetts, United States AlienVault Full timeJob Description:This Customer Service Representative position entails providing exceptional customer service and support to clients. The ideal candidate will possess excellent communication skills, both written and verbal, and the ability to work in a dynamic environment.About Our Company:We are a progressive organization that values innovation and customer...
-
Customer Service Representative
3 weeks ago
Lynn, Massachusetts, United States Domino's Pizza LLC Full timeJoin Domino's Pizza LLCWe are seeking a highly motivated Customer Service Representative to join our team. As a Customer Service Representative at Domino's Pizza LLC, you will be the face of our brand and play a crucial role in providing an exceptional customer experience.About the JobIn this role, you will be responsible for greeting customers, taking...
-
Customer Service Representative
4 days ago
Lynn, Massachusetts, United States Aarons Full timeAbout the RoleThe Customer Service Representative will play a critical role in ensuring the success of our stores by providing top-notch customer service, resolving issues promptly, and maintaining accurate records.Key Responsibilities:Manage customer relationships to drive sales and growthRespond to customer inquiries and resolve issues efficientlyMaintain...
-
Customer Service Representative
3 weeks ago
Lynn, Massachusetts, United States Walmart Full timeJob Overview:">In this role at Walmart, you will be part of the General Merchandise team, providing exceptional customer service and ensuring that customer orders are filled accurately. You will work closely with other team members to achieve sales goals and provide a positive shopping experience for customers.">About the Job:">This is an immediate hire...
-
Customer Service Ambassador
3 weeks ago
Lynn, Massachusetts, United States Wal-Mart Stores , Inc. Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier & Front End Services associate. As a key member of our front-end team, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.
-
Customer Service Representative
3 weeks ago
Lynn, Massachusetts, United States Domino's Pizza LLC Full timeDomino's - We are seeking a Customer Service Representative to join our team at 707 Western Ave. As a valued member of our store staff, you will be responsible for greeting customers and providing them with a positive experience. Your duties will also include taking customer orders using our Point of Sales System and maintaining the front of the store. You...
-
Customer Service Associate
6 days ago
Lynn, Massachusetts, United States Jo-Ann Stores, LLC Full timeJob Overview: We are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Service Associate. As a key member of our sales floor, you will be responsible for delivering exceptional customer experiences, driving sales through advanced product knowledge, and maintaining a high level of productivity and attention to...
-
Customer Service Associate
3 weeks ago
Lynn, Massachusetts, United States The UPS Store Full timeAbout This OpportunityThe UPS Store is seeking a Part Time Retail Representative to join our team. As a key member of our customer service team, you will provide top-notch support to our valued customers, ensuring their shipping needs are met efficiently and effectively.Main Responsibilities:Delivers world-class customer service to all retail customers by...
-
Customer Service Ambassador
5 days ago
Lynn, Massachusetts, United States Kelly Honda Full timeAbout the Role:The Receptionist position is a vital part of our front office team, responsible for providing exceptional customer service and supporting the sales team in delivering a seamless buying experience. If you possess excellent communication skills, are flexible, and able to multitask with ease, we encourage you to apply.Key Tasks:Answering phone...
-
Customer Service Representative
3 weeks ago
Lynn, Massachusetts, United States Wal-Mart Stores , Inc. Full time**About the Role**We are looking for a skilled and dedicated retail sales associate to join our team. As a Customer Service Representative, you will be the face of our organization, providing exceptional service to our customers and ensuring that they have a positive shopping experience.Your primary responsibilities will include operating a cash register,...
-
Director of Nursing Services
4 weeks ago
Lynn, Massachusetts, United States Frontall USA LLC Full timeWe are seeking a seasoned and compassionate Nurse Executive to lead our nursing department at Frontall USA LLC. As the Director of Nursing, you will play a critical role in shaping the future of our organization and delivering exceptional care to our residents.About the Opportunity:This is a unique chance to join a dynamic healthcare team and make a...
-
Operations Director
3 weeks ago
Lynn, Massachusetts, United States Lynn Community Health Center Full timeJob OverviewLynn Community Health Center seeks an experienced Operations Director to oversee daily operations in our OB department. This role offers a competitive salary of $80,000 - $110,000 per annum.As the primary point of contact for staff and patients, you will be responsible for:Managing the daily schedules of providers, support staff, and front desk...