Member Service Representative
7 days ago
We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized store environment.
Key Responsibilities- Provide exceptional customer service by greeting members, answering questions, and resolving issues in a timely and professional manner.
- Maintain a clean and organized store environment, including the sales floor, stockroom, and member service areas.
- Process member transactions, including returns, exchanges, and purchases, while maintaining accurate records and adhering to company policies.
- Assist with inventory management, including receiving and stocking merchandise, and maintaining accurate inventory levels.
- Participate in visual merchandising and store displays to create an engaging and attractive shopping environment.
- Collaborate with other team members to achieve sales goals and improve customer satisfaction.
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
- Strong communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods of time.
As a Member Service Representative at Sam's Club, you will enjoy a competitive hourly wage, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.
At Sam's Club, we are committed to providing a positive and inclusive work environment that values diversity, equity, and inclusion. We believe that our associates are our greatest asset, and we strive to create a workplace that is safe, respectful, and supportive of all employees.
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