Dairy Delivery Specialist

2 days ago

Lenoir, North Carolina, United States PET Dairy Full time

Safely and efficiently transport perishable dairy products to customers based on pre-orders, utilizing various trucks and delivery equipment. Route departure times vary depending on customer mix and delivery window requirements.

  • Operate non-CDL delivery vehicles safely and lawfully, including straight trucks, pickup trucks, box trucks, and CDL Class vehicles during training.
  • Demonstrate proficient operation of truck refrigeration units and mechanical lift devices on trucks.
  • Perform efficient and safe operation techniques using 2-wheel hand trucks, milk dollies, pallet jacks, and other delivery aids used in conjunction with product delivery.
  • Effectively manage truck inventory by accurately selecting orders and accounting for missing, damaged, or out-of-code items.
  • Collect empty milk cases and dollies as required and secure all loads properly.
  • Understand and adhere to DOT laws governing CDL operation, hours of service, and vehicle inspection requirements, including annual reporting and maintaining a valid CDL operator's license and DOT medical card.
  • Provide friendly and courteous service to customers and representatives in accordance with established service standards.
  • Execute effective order placement for targeted accounts to minimize out-of-stock instances and excessive product returns.
  • Transact customer invoices and payments as required, and maintain record keeping according to company policies and procedures.
  • Participate in company-mandated training directed by management.
  • Adhere to all company policies and procedures, including immediately reporting accidents and injuries.
Requirements
  • High School Diploma or equivalent
  • Class C delivery experience or operation with a valid Class B permit
  • Understanding of Federal Motor Carrier operator laws and requirements
  • Certification and/or License:
    • Valid Class "C" License
    • Class B CDL operator permit within 3 months of hire or at time of request
    • Desire and demonstrated behavior to transition to Class B CDL within six months of employment
    • Powered Industrial Truck Certification (for targeted positions)
Skills and Qualifications
  • General knowledge of distribution and transportation practices
  • Understanding of DOT transportation regulations related to lawful operation
  • Excellent customer service skills
  • Able to operate a mobile handheld device and printer to order, select, and transact deliveries
  • Able to minimize redundant operations and wasted activities throughout the delivery day
  • Able to work safely and recognize sudden hazards and adjust accordingly
  • Able to follow through on day-to-day responsibilities
  • Able to organize time, energy, and resources effectively to achieve goals (i.e., organizational skills)
  • Able to communicate clearly and effectively, both verbally and in writing
  • Able to interact positively and work effectively with others (interpersonal skills)
  • Able to work with accuracy and attention to detail
  • Able to perform simple mathematics to calculate order/inventory levels and transact payments
  • Able to maintain the minimum medical qualifications to possess a valid DOT interstate medical card
  • Must be able to read, write, and speak English

The estimated salary range for this position is $45,000 - $60,000 per year, based on location and experience.

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