Customer Service Representative
6 days ago
ATA Services Inc. is seeking a skilled Customer Service Representative to join our team in Hawaii. The ideal candidate will be responsible for providing exceptional communication services and operating a multiple-line telephone console to receive and place incoming and outgoing local, long-distance, and interisland telephone calls.
About the Role
This position requires a strong focus on customer service and attention to detail. The successful candidate will provide information to callers, staff, and visitors, monitor emergency signal and alarm systems, and maintain a log of daily activities.
Main Responsibilities
- Maintaining accurate records of daily activities, including long-distance calls, emergency communications, alarms, and codes.
- Providing excellent customer service through effective communication and problem-solving skills.
- Performing various administrative tasks, such as maintaining calendars, updating patient information logs, and issuing safety equipment to staff.
- Ensuring compliance with safety protocols and regulations.
- Assisting with mail handling and receiving patients' valuables and monies.
- Maintaining custody of select keys.
Requirements
To succeed in this role, you will need:
- A high school diploma or equivalent.
- Excellent communication and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
- Proficiency in Microsoft Office programs.
- Able to lift and carry moderately heavy packages, supplies, and equipment.
What We Offer
As a valued member of our team, you can expect:
- A competitive hourly wage of $20.30.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
About ATA Services Inc.
We are an equal employment opportunity employer committed to diversity and inclusion. We value our employees and strive to create a workplace that is respectful, inclusive, and supportive.
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