Customer Service Expert

2 weeks ago


La Vergne, Tennessee, United States ICEE Full time
Customer Service Expert

We are seeking a detail-oriented and customer-focused professional to provide exceptional support to our clients at ICEE Company.

The ideal candidate will have excellent communication skills, basic computer knowledge, and the ability to learn and adapt quickly in a fast-paced environment.

Key Responsibilities:
  • Input work order details into internal call entry program for scheduling
  • Provide updates on existing service calls to customers
  • Submit repair quotes through various customer web portals for approval
Requirements:
  • 2+ years of data entry experience
  • 2+ years of customer service experience
Benefits:
  • Paid holidays and time off
  • Medical, dental, and vision insurance
  • Employee stock purchase program
  • 401(k) plan

The salary range for this position is $45,000 - $60,000 per year. We offer a positive and supportive work environment. If you possess strong work ethic and excellent communication skills, we encourage you to apply for this opportunity.



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