Clinical Support Liaison

3 days ago

Brentwood, Tennessee, United States IVX Health Full time
About IVX Health

IVX Health is a national provider of infusion and injection therapy for patients with complex chronic conditions. We strive to empower our team to succeed while embodying our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride.

About the Role

This position will play a critical role in maintaining strong relationships with our major health system partners, ensuring seamless patient care transitions, and facilitating efficient referral processes. The Clinical Support Liaison will collaborate closely with our Operations Leadership and Business Development Managers to optimize account management strategies while leveraging their clinical expertise and knowledge of payer requirements.

Responsibilities
  • Patient Continuity of Care:
    • Ensure continuity of patient care by facilitating the timely transfer of medical records and information between healthcare providers and IVX internal stakeholders, such as the prior authorization department.
    • Coordinate with internal teams to streamline referral processes and minimize delays in patient appointments and treatments.
  • Collaboration with Business Development Manager:
    • Partner with the Business Development Manager to understand the unique needs and goals of each partner account and develop tailored strategies to enhance customer satisfaction and retention.
    • Provide input and support for account planning and business development initiatives, leveraging clinical insights to identify growth opportunities.
  • Clinical Expertise and Payor Knowledge:
    • Utilize clinical background and understanding of payer medical necessity criteria to support discussions with healthcare providers regarding authorization of prescribed biologics to support patient care.
    • Stay informed about payer policies, reimbursement guidelines, and formulary restrictions to facilitate discussions on drug coverage and authorization processes.
  • Hospital Visits and Relationship Building:
    • (Potentially Required) Regularly visit partner hospitals to establish and maintain strong relationships with key stakeholders, including physicians, nurses, case managers, and administrative staff.
    • Serve as the primary point of contact for clinical support inquiries and escalations, demonstrating a proactive and solutions-oriented approach to addressing partner needs.
Benefits

At IVX Health, we value our team members and strive to provide comprehensive benefits that support their overall wellbeing. Our benefits package includes:

  • Comprehensive Medical, Dental, and Vision Insurance
  • Flexible Savings Options
  • Supplemental Health Protection Plans
  • Dependent Care Flexible Spending Account
  • Voluntary Short-Term and Long-Term Disability Coverage
  • Fertility Healthcare and Family Building Benefits
  • Life and AD&D Insurance
  • Free Counseling Services and Resources
  • Education Assistance
  • CEU Library
  • Charitable Giving Match and Volunteer PTO Program
  • Employee Referral Bonus Program
  • 401(k) Plan with Company Match
Qualifications

We are seeking a highly skilled and experienced Clinical Support Liaison to join our team. The ideal candidate will have:

  • Strong problem-solving skills, organizational skills, and attention to detail
  • Strong oral and written communication skills
  • Ability to work across the organization and identify potential areas of overlap or friction when processes are changed or implemented
  • Ability to effectively communicate with both field-level employees and leadership
  • Ability to collaborate effectively with internal and external employees at all levels
  • Attention to Detail
  • Organizing, Planning, and Prioritizing Work
  • Integrity and Confidentiality
  • Knowledge and proficiency with standard office software applications

The successful candidate will have a minimum of 3 years of clinical experience in a healthcare setting, with a strong understanding of care coordination and patient management processes. Experience in Ambulatory Infusion space with payor or provider entities is preferred.

  • Clinical Support Liaison

    2 weeks ago

    Brentwood, Tennessee, United States IVX Health Full time

    About IVX HealthIVX Health is a national provider of infusion and injection therapy for patients with complex chronic conditions. We strive to empower our team to succeed while embodying our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride.About the RoleThis position will play a critical role in maintaining strong...

  • Clinical Support Specialist

    2 weeks ago

    Brentwood, Tennessee, United States Kroger Full time

    Job SummaryWe are seeking a skilled Licensed Practical Nurse to join our team at The Little Clinic. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and promoting health and wellness in our communities.Key ResponsibilitiesProvide clinical and administrative support to our healthcare team, including EMR...

  • Clinical Nursing Support Specialist

    3 weeks ago

    Brentwood, Tennessee, United States Williamson Health Full time

    Job Title: Clinical Nursing Support SpecialistWilliamson Health is seeking a skilled Clinical Nursing Support Specialist to join our team. As a key member of our medical group, you will provide clinical nursing support to patients and businesses by communicating clinical information, scheduling tests and consultations, obtaining clinical specimens, assessing...

  • Clinical Nursing Support Specialist

    2 weeks ago

    Brentwood, Tennessee, United States Williamson Health Full time

    Job SummaryWilliamson Health is seeking a skilled Clinical Nursing Support Specialist to join our team. As a key member of our Medical Group, you will provide clinical nursing support to patients and businesses, communicating clinical information, scheduling tests and consultations, and maintaining adequate clinical supplies.ResponsibilitiesCommunicate...

  • Clinical Nursing Support Specialist

    2 weeks ago

    Brentwood, Tennessee, United States Williamson Health Full time

    Job SummaryWilliamson Health is seeking a skilled Clinical Nursing Support Specialist to join our team. As a key member of our Medical Group, you will provide clinical nursing support to patients and businesses, communicating clinical information, scheduling tests and consultations, obtaining clinical specimens, assessing patients, performing clinical office...

  • Medical Assistant

    2 weeks ago

    Brentwood, Tennessee, United States Heritage Medical Associates Full time

    Job SummaryHeritage Medical Associates is seeking a highly skilled and compassionate Medical Assistant to join our team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and administrative support to our healthcare team.ResponsibilitiesProvide clinical support to healthcare providers, including preparing patients for...

  • Clinical Nurse

    3 weeks ago

    Brentwood, Tennessee, United States Williamson Health Full time

    Job Title: Licensed Practical NurseAt Williamson Health, we are seeking a skilled Licensed Practical Nurse to join our team. As a LPN, you will play a vital role in providing high-quality patient care and support to our patients and families.Job SummaryThis position provides clinical nursing support to Williamson Health Medical Group by communicating...

  • Human Resources Liaison

    3 weeks ago

    Brentwood, Tennessee, United States Ardent Health Full time

    Job SummaryWe are seeking a highly skilled Human Resources Representative to join our team at Ardent Health. As a key member of our HR department, you will play a critical role in supporting employees and managers with inquiries related to programs, policies, and procedures.Key ResponsibilitiesAct as the first point of contact for employee and manager...

  • Clinical Nurse

    3 weeks ago

    Brentwood, Tennessee, United States Williamson Health Full time

    Job Title: Licensed Practical NurseAt Williamson Health, we are seeking a skilled Licensed Practical Nurse to join our team. As a LPN, you will play a vital role in providing clinical nursing support to our patients and staff.Job SummaryThis position requires a LPN with a strong foundation in nursing principles and practices. You will be responsible for...

  • Clinical Assistant

    1 month ago

    Brentwood, Tennessee, United States USA Clinics Group Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Medical Assistant to join our team at USA Clinics Group. As a Medical Assistant, you will play a vital role in ensuring the smooth operation of our clinic and providing exceptional patient care.Key Responsibilities:Patient Support: Greet patients, escort them to examination rooms, and assist with...

  • Clinical Psychologist

    1 week ago

    Brentwood, Tennessee, United States Southeast Psych Nashville Full time

    Job Title: Clinical PsychologistWe are seeking a highly skilled and compassionate Licensed Psychologist to join our team at Southeast Psych Nashville. As a Clinical Psychologist, you will have the opportunity to work with a diverse range of clients, providing therapy and assessment services to children and adolescents.Responsibilities:Provide high-quality...

  • Clinical Quality Executive

    4 weeks ago

    Brentwood, Tennessee, United States CenterWell Home Health Full time

    Transform Healthcare Outcomes with CenterWell Home HealthAs a Clinical Quality Executive at CenterWell Home Health, you will play a pivotal role in driving clinical quality and regulatory metrics in assigned markets. Your expertise will be instrumental in coaching frontline clinical managers and staff on improving care delivery and documentation...

  • Technical Support Specialist

    4 weeks ago

    Brentwood, Tennessee, United States IDR Healthcare Full time

    Technical Support AnalystAt IDR Healthcare, we are seeking two highly skilled Technical Support Analysts to join our growing team. This role will involve providing clinical and technical support, with a focus on delivering exceptional customer service.Key Responsibilities:Provide 50% clinical support and 50% technical support to our healthcare partnersWork...

  • Medical Support Specialist

    1 month ago

    Brentwood, Tennessee, United States USA Clinics Group Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Medical Assistant to join our team at USA Clinics Group. As a Medical Assistant, you will play a vital role in ensuring the smooth operation of our clinic and providing exceptional patient care.Key Responsibilities:Front Desk Operations: Greet patients, manage appointments, and handle...

  • Clinical Quality Executive

    3 weeks ago

    Brentwood, Tennessee, United States CenterWell Home Health Full time

    About the RoleWe are seeking a highly skilled Clinical Quality Executive to join our team at CenterWell Home Health. As a key member of our leadership team, you will be responsible for driving clinical quality and regulatory metrics in assigned markets.Key ResponsibilitiesDevelop and implement strategies to improve clinical quality and regulatory metrics in...

  • Clinical Applications Analyst

    3 weeks ago

    Brentwood, Tennessee, United States Universal Health Services Full time

    Job Title: Clinical Applications AnalystWe are seeking a highly skilled Clinical Applications Analyst to join our team at Universal Health Services. As a key member of our Corporate IS Department, you will play a critical role in supporting the implementation of our clinical applications.Key Responsibilities:System Implementation:Develop and modify system...

  • Clinical Quality Executive

    3 weeks ago

    Brentwood, Tennessee, United States CenterWell Home Health Full time

    Transform Healthcare with UsAt CenterWell Home Health, we're dedicated to delivering exceptional patient care and improving health outcomes. As a Market Executive of Clinical Quality, you'll play a vital role in driving clinical quality and regulatory metrics in our assigned markets. Your expertise will help us achieve our mission of putting health first.Key...

  • RN Clinical Supervisor

    1 week ago

    Brentwood, Tennessee, United States Maxim Healthcare Service Full time

    Maxim Healthcare Services: A Leader in HomecareWe are seeking a highly skilled and experienced Registered Nurse to join our team as a Clinical Supervisor. As a Clinical Supervisor, you will be responsible for the clinical oversight of homecare clients and patients served, ensuring the highest level of quality care and patient satisfaction.Key...

  • Clinical Nurse Specialist

    4 weeks ago

    Brentwood, Tennessee, United States Williamson Health Full time

    {"title": "Clinical Nurse Specialist", "content": "Job SummaryWilliamson Health is seeking a skilled Clinical Nurse Specialist to provide clinical nursing support to our Medical Group. As a key member of our team, you will communicate clinical information to patients and businesses, schedule tests and consultations, and maintain adequate clinical...

  • Clinical Nurse Specialist

    4 weeks ago

    Brentwood, Tennessee, United States Williamson Health Full time

    {"title": "Clinical Nurse Specialist", "content": "Job SummaryWilliamson Health is seeking a skilled Clinical Nurse Specialist to provide clinical nursing support to our Medical Group. As a key member of our team, you will communicate clinical information to patients and businesses, schedule tests and consultations, and maintain adequate clinical...