Senior Business Analyst

1 day ago

Mountain View, California, United States Rose International Full time
{"Responsibilities": "

As a Senior Business Analyst at Rose International, you will be responsible for the configuration, modification, implementation, testing, and support of Gainsight.

You will work closely with regional business process owners, Product Owner, and Engineering team to understand business needs and provide new capabilities and functionality, resolve issues, and ensure standards and procedures are followed and maintained.

Key responsibilities include:

  • Providing Tier 2 support for all aspects of Gainsight.
  • Working with business users to resolve system issues within agreed-to service level agreements (SLAs).
  • Preparing and maintaining documentation for configurations, customizations, and processes.
  • Assisting with major patch releases and code changes to the production environment, including regression and user acceptance testing.
  • Implementing systems changes in Gainsight, including creating new objects and fields, building rule automations, configuring company/relationship page layouts, configuring integrations, configuring CTAs/playbooks/success plans, managing permission sets, and timeline configurations.
  • Implementing and managing regional new features and enhancements by working closely with the Product Owner, Engineering, and vendor to ensure Gainsight meets business objectives.

Basic Qualifications:

  • 5+ years of experience in GS implementation and providing support, with experience of configuring Gainsight based on business requirements.
  • BA/BS degree.
  • Gainsight certified administrator.
  • Experience supporting Global Sales and support teams.
  • Experience in gathering business requirements and leading unit testing.
  • Solid understanding of technical aspects of Gainsight.
  • Excellent communication, teamwork, multitasking, problem-solving, and collaboration skills.
  • SFDC and/or Dynamics CRMs experience.
  • Support business process experience.

Suggested Skills:

  • Configuration.
  • Modification.
  • Implementation, testing, and support.

Benefits:

For information and details on employment benefits offered with this position, please visit here.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status, or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)

"}

  • Senior Business Data Analyst

    2 weeks ago

    Mountain View, California, United States Intuit Full time

    Job Title: Senior Business Data AnalystOverviewIntuit's Global Business Solutions Group (GBSG) is dedicated to creating innovative tools and services that empower small-medium businesses (SMBs) to manage their cash flow effectively. The QuickBooks Money team is at the forefront of this mission, working on products that enable customers to get paid faster...

  • Senior Data Analyst

    3 weeks ago

    Mountain View, California, United States ExaTech Inc Full time

    Job Title: Senior Data AnalystExaTech Inc is seeking a highly skilled Senior Data Analyst to join our team in Mountain View, CA. As a Senior Data Analyst, you will be responsible for analyzing complex data sets, identifying trends, and providing insights to inform business decisions.Key Responsibilities:Analyze large data sets to identify trends and...

  • Senior Data Analyst

    3 weeks ago

    Mountain View, California, United States ExaTech Inc Full time

    Job Title: Senior Data AnalystExaTech Inc is seeking a highly skilled Senior Data Analyst to join our team. As a Senior Data Analyst, you will be responsible for analyzing complex data sets, identifying trends, and providing insights to inform business decisions.Key Responsibilities:Analyze large data sets to identify trends and patternsDevelop and maintain...

  • Senior Business Intelligence Analyst

    3 weeks ago

    Mountain View, California, United States Catapult Solutions Group Full time

    About the RoleWe are seeking a highly skilled Senior Business Intelligence Analyst to join our Marketing & Communications team. As a key member of our team, you will play a crucial part in creating and managing success metrics that provide a holistic understanding of key M&C initiatives' performance.In this role, you will develop and maintain data pipelines,...

  • Senior Business Intelligence Analyst

    3 weeks ago

    Mountain View, California, United States ExaTech Inc Full time

    Technical Data AnalystExaTech Inc is seeking a highly skilled Technical Data Analyst to join our team in Mountain View, CA.Key Responsibilities:Perform advanced SQL skills to extract data from a data warehouse and conduct data segmentation and aggregation.Develop expertise in data query and data processing tools/systems, including relational, NoSQL, and...

  • Business Analyst

    3 weeks ago

    Mountain View, California, United States EPITEC Full time

    Job Title: Business AnalystEpitec is seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will play a critical role in driving business growth and success by analyzing data, identifying trends, and developing insights to inform business decisions.Key Responsibilities:Lead end-to-end Mobile App Analytics, Reporting & UX for...

  • Senior Management Analyst

    2 weeks ago

    Mountain View, California, United States City of Mountain View (CA) Full time

    Job Title: Senior Management AnalystWe are seeking a highly skilled and analytical professional to join our team in the Finance and Administrative Services Department. As a Senior Management Analyst, you will play a critical role in reviewing, preparing, and administering contracts and procurements City-wide, ensuring compliance with city policy, insurance,...

  • Business Intelligence Analyst III

    4 weeks ago

    Mountain View, California, United States Russell Tobin & Associates Full time

    Job Title: BI Reporting Analyst IIIRussell Tobin & Associates is seeking a highly skilled BI Reporting Analyst III to join our team. As a key member of our analytics team, you will be responsible for designing and conducting incrementality measurement to understand the impact of cross-channel marketing campaigns, generating actionable insights, and driving...

  • Senior Business Development Manager

    4 weeks ago

    Mountain View, California, United States Wipro Technologies Full time

    {"h1": "New Age Business Development Lead", "p": "We are seeking a seasoned business development professional to lead our New Age business development efforts across industry sectors for the US, Canada, and LATAM region based in the USA. As a key member of our team, you will be responsible for driving pipeline growth, securing business, and achieving revenue...

  • Senior Data Analyst

    6 days ago

    Mountain View, California, United States Akraya Full time

    Job Title: Senior Data AnalystWe are seeking a highly skilled Senior Data Analyst to join our team at Akraya. As a key member of our data analytics team, you will play a pivotal role in developing and managing success metrics and indicators crucial for assessing the performance of key marketing and communication initiatives.Job Summary:The ideal candidate...

  • Business Intelligence Analyst

    2 weeks ago

    Mountain View, California, United States Catapult Solutions Group Full time

    Business Intelligence AnalystWe are seeking a skilled Business Intelligence Analyst to join our team at Catapult Solutions Group. The ideal candidate will perform comprehensive business analysis utilizing various techniques, including statistical analysis, explanatory and predictive modeling, and data mining.Key ResponsibilitiesConduct business analysis...

  • Business Data Analyst

    2 days ago

    Mountain View, California, United States Akraya Full time

    Job SummaryWe are seeking a skilled Business Data Analyst to join our team at Akraya. As a Business Data Analyst, you will perform in-depth business analysis, including statistical analysis, predictive modeling, and data mining, to generate actionable insights for improving our current business operations.You will engage directly with clients (internal or...

  • Business Systems Analyst

    4 weeks ago

    Mountain View, California, United States Russell Tobin & Associates Full time

    Business Systems Analyst Job DescriptionRussell Tobin & Associates is seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a critical role in analyzing, adjusting, and restructuring various aspects of our business to ensure top output efficiency.Key Responsibilities:Analyze business processes and...

  • Business Systems Analyst

    4 weeks ago

    Mountain View, California, United States Russell Tobin & Associates Full time

    Business Systems AnalystRussell Tobin & Associates is seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a critical role in driving AI projects from creation to realization.Key Responsibilities:Lead AI projects with undefined paths forward, delivering beneficial AI solutions in at least 3 major...

  • Business Intelligence Analyst

    3 weeks ago

    Mountain View, California, United States Russell Tobin Full time

    Job Title: Business Intelligence AnalystRussell Tobin is seeking a highly skilled Business Intelligence Analyst to join our team in Mountain View, CA. As a Business Intelligence Analyst, you will play a critical role in helping our clients make data-driven decisions by analyzing and interpreting complex data sets.Key Responsibilities:Develop and maintain...

  • Business Intelligence Analyst IV

    2 weeks ago

    Mountain View, California, United States CyberTec Full time

    Job Title: Business Intelligence Analyst IVAt CyberTec, we are seeking a highly skilled Business Intelligence Analyst IV to join our team. As a Business Intelligence Analyst IV, you will be responsible for performing business analysis using various techniques, such as statistical analysis, explanatory and predictive modeling, and data mining. You will...

  • Business Intelligence Analyst

    1 week ago

    Mountain View, California, United States Resource Informatics Group Full time

    Business Data Analyst Job DescriptionWe are seeking a highly skilled Business Data Analyst to join our team at Resource Informatics Group.Key Responsibilities:Develop and maintain advanced data models and analytics solutions to drive business insights and decision-making.Collaborate with cross-functional teams to identify business needs and develop...

  • Senior Thermal Analyst

    17 hours ago

    Mountain View, California, United States Aurora Innovation Full time

    Job Title: Senior CFD/Thermal AnalystWe are seeking a highly skilled Senior CFD/Thermal Analyst to join our Hardware Product Engineering team. As a key member of our team, you will be responsible for analyzing and optimizing complex hardware designs using computational fluid dynamics (CFD) and thermal analysis.Key Responsibilities:Collaborate with...

  • Business Systems Analyst

    2 days ago

    Mountain View, California, United States Genesis10 Full time

    Job Title: Business Systems AnalystGenesis10 is seeking a highly skilled Business Systems Analyst to join our team in Mountain View, CA. This is a 12-month contract position with a hybrid remote work arrangement.Job Summary:The ideal candidate will have experience in configuring and implementing Gainsight, a leading customer success platform. The successful...

  • Senior Thermal Analyst

    3 weeks ago

    Mountain View, California, United States Aurora Innovation Full time

    Job Title: Senior CFD/Thermal AnalystAurora Innovation is seeking a highly skilled Senior CFD/Thermal Analyst to join our Hardware Product Engineering team. As a key member of our team, you will be responsible for analyzing and optimizing complex hardware designs using computational fluid dynamics (CFD) and thermal analysis.Key Responsibilities:Collaborate...