Call Center Specialist

3 weeks ago


Temple, Texas, United States Volt Full time
Job Description

This Call Center Specialist position offers an exciting opportunity to join our team and contribute to the success of our clients. As a key member of our call center, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.

Responsibilities:
  1. Respond to customer inquiries via phone, email, and chat
  2. Resolve customer complaints in a timely and effective manner
  3. Meet or exceed established sales and customer satisfaction targets
Requirements:
  • High school diploma or equivalent required; bachelor's degree preferred
  • 1-2 years of customer service experience in a call center environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet productivity standards
Benefits:
  • A competitive salary range of $16-$18 per hour
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Opportunities for advancement and professional growth
About Innova Solutions

Innova Solutions is a global provider of technology and business transformation solutions. Our team of experts works with clients to understand their needs and develop tailored solutions that drive results.


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