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Quality Control Team Leader

2 months ago

Sioux Falls, South Dakota, United States Grand Prairie Foods Full time
Job Overview

Position Type: Full-time

Compensation: $60,000-$80,000, Exempt

Annual Benefits:

  • Comprehensive Medical (Cigna Network), Dental (Delta Dental), Vision (MetLife)
  • Employer Contributions to HSA for High Deductible Health Plans
  • Employee Assistance Program
  • Flexible Spending Accounts, including Dependent Care FSA
  • Long-Term Disability Coverage
  • Employer-Sponsored Short-Term Disability
  • Life Insurance Options
  • 401K Plan with Employer Contributions
  • Supplemental Insurance Available
  • Generous Paid Time Off (120 hours/year)
  • Six Paid Holidays
  • Encouragement of a Healthy Work-Life Balance

Role Summary

The Quality Assurance Supervisor is responsible for managing the daily functions of the quality department, aimed at improving customer satisfaction, reducing risks, and contributing to the overall success of the organization.

Key Responsibilities

  • Supervise QA Technicians and Leads, providing leadership, training, and support
  • Develop, implement, and uphold quality protocols and procedures
  • Ensure adherence to quality standards and regulations, including GMP and SQF
  • Create training initiatives for production staff
  • Lead the ERP program addressing all QA requirements, including hold and release processes
  • Oversee root cause analysis for food safety and quality issues
  • Assist in resolving and documenting customer complaints
  • Monitor and manage environmental programs, corrective actions, and food safety logs
  • Conduct pre-operational inspections and coordinate with third-party sanitation services
  • Collaborate across departments to implement new or modified processes
  • Assess facility compliance with food safety regulations
  • Prepare for and engage in audits, compiling and presenting necessary information

Education & Training

  • Bachelor's degree in food science or a related discipline is preferred

Experience Requirements

  • Minimum of 3 years in a supervisory role within the quality or food processing sector
  • Familiarity with SSOP, GMP, HACCP, and SQF standards
  • Experience with USDA regulations is advantageous
  • Knowledge of sanitation and environmental monitoring practices

Physical Requirements and Work Environment

  • Ability to stand, reach, bend, kneel, stoop, climb, push, and pull, with the capacity to stand for up to 10 hours daily
  • Regular lifting of 25 lbs and occasional lifting of up to 50 lbs
  • Exposure to temperature variations
  • Work with uncooked, cooked, and frozen products
  • Extended periods of sitting at a desk and using a computer
  • Some travel may be required, including regular visits between facilities and potential out-of-town trips to vendors

Expectations

  • Ability to thrive in a diverse workplace
  • Effective conflict resolution skills
  • Strong communication abilities
  • Attention to detail and ability to follow instructions
  • Critical thinking and decision-making skills
  • Excellent written, verbal, and interpersonal communication skills
  • Basic math proficiency
  • Ability to follow both written and verbal instructions
  • Good hearing and visual acuity
  • Proficiency in Microsoft Office Suite: Word, Excel, PowerPoint
  • HACCP Certification required
  • SQF and PCQI Certification or ability to obtain within 6 months
  • Valid Driver's License for inter-facility travel
  • Standard working hours: 5:00 AM - 2:00 PM, with additional hours as necessary based on production needs