Patient Experience Specialist
4 weeks ago
We are seeking a highly skilled and compassionate Patient Care Coordinator to join our team at PT Plus. As a key member of our clinic staff, you will play a vital role in improving the patient experience, ensuring seamless care transitions, and promoting exceptional customer service.
Key Responsibilities:
- Provide exceptional patient care and support, responding to inquiries and addressing concerns in a timely and professional manner
- Manage patient paperwork, ensure accurate and timely completion, and maintain confidentiality
- Coordinate patient scheduling, maintain accurate records, and communicate effectively with clinical staff
- Perform benefit checks, educate patients on fees, and facilitate insurance authorization processes
- Collaborate with multidisciplinary teams to ensure comprehensive patient care and address any barriers to treatment
Requirements:
- Strong communication and interpersonal skills, with the ability to work effectively with diverse patient populations
- Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines
- Ability to maintain confidentiality and handle sensitive patient information with discretion
- Basic computer skills, with proficiency in electronic medical records (EMRs) and other clinical software
What We Offer:
A dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
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Diagnostic Imaging Specialist
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Medical Laboratory Specialist
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Order Fulfillment Specialist
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Traveling CT Technologist
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Intoxicated Driver Program Specialist
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Housekeeping Specialist
4 weeks ago
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Radiology Imaging Specialist
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