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Logistics Operations Coordinator

2 months ago


Portland, Oregon, United States Premier Trailer Leasing Full time


Are you seeking a dynamic workplace that encourages growth and innovation?

At Premier Trailer Leasing, we pride ourselves on being recognized as a 'USA Today Top Work Places' and a leader in the trailer leasing and rental industry. With a vast inventory of 60,000 trailers and a nationwide network, we specialize in both long-term leasing and short-term rental services for various types of trailers, including over-the-road vans, flatbeds, and refrigerated equipment. Here, you will find a culture that values your contributions and fosters a sense of belonging.

ROLE OVERVIEW:
This position demands strong analytical and technical skills, requiring prompt yet thoughtful responses to surpass customer expectations. You will play a crucial role in championing customer service while assisting Premier Trailer Leasing in achieving its operational and financial goals. Your accountability for performance will be demonstrated through the application of operational principles and effective management of the work process in a fast-paced setting.

KEY RESPONSIBILITIES:
  • Conduct thorough inspections of trailers to ensure compliance with safety standards and Federal Highway Guidelines.
  • Prepare and manage customer rental agreements.
  • Coordinate maintenance and repairs with vendors, ensuring adherence to company policies.
  • Oversee and reconcile daily equipment inventory, tracking both inbound and outbound activities.
  • Facilitate the transportation of equipment between locations and to clients.
  • Verify that customers possess the necessary insurance prior to trailer rentals.
  • Assist with Accounts Receivable collections as needed.
  • Handle daily administrative tasks, including paperwork and filing.
  • Respond to customer inquiries via phone and email, providing assistance as required.
QUALIFICATIONS:
  • Interpersonal Skills: Ability to communicate effectively and build rapport with clients and colleagues.
  • Dependability: A strong sense of responsibility and commitment to completing tasks efficiently.
  • Customer Service Orientation: Focused on meeting and exceeding customer expectations.
  • Decisiveness: Capable of making informed decisions quickly based on available information.
  • Safety Awareness: Knowledge of safety regulations and procedures, ensuring personal and public safety.
  • Verbal and Written Communication Skills: Proficient in conveying ideas clearly and effectively.
  • Problem-Solving Skills: Ability to analyze issues and develop effective solutions.
  • Mechanical Knowledge: Familiarity with basic mechanical principles and operations.
EDUCATION AND EXPERIENCE:
  • Preferred: Bachelor’s degree or two years of experience in the trailer leasing sector.
  • Strong communication skills, self-motivated, organized, and capable of working under pressure.
PHYSICAL DEMANDS:
  • Ability to perform physical inspections of trailers, including accessing both the interior and exterior.
  • Willingness to walk throughout the yard and navigate stairs as necessary.
TECHNICAL SKILLS: Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.