Retail Operations Manager

2 days ago


Springfield, Virginia, United States CVS Health Full time
Job Overview

We are seeking a highly skilled Retail Operations Manager to join our team at CVS Health. As a key member of our store management team, you will be responsible for driving store execution and performance while building consumer loyalty through excellent customer service.

About the Role
  • Supports store management in driving sales growth and customer satisfaction.
  • Ensures effective communication with store staff, management, and customers.
  • Maintains a high level of customer service by resolving issues promptly and professionally.
Key Responsibilities:
  • Manage store operations, including opening and closing procedures, inventory control, and customer relations.
  • Work effectively with store management to achieve business objectives and improve customer experience.
  • Develop and implement strategies to increase sales and customer engagement.
Required Skills and Qualifications:
  • Deductive reasoning ability, analytical skills, and computer proficiency.
  • Advanced communication skills, with the ability to effectively communicate with customers and colleagues.
  • Customer service skills, with a focus on providing exceptional customer experiences.
Salary and Benefits:

The estimated salary range for this role is $17.00 - $34.15 per hour, based on location and experience. We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) retirement savings plan and employee stock purchase plan. Additional benefits include paid time off, holidays, and a fully-paid term life insurance plan.



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