Senior IT Professional for Financial Industry

3 weeks ago


Baltimore, Maryland, United States Pyramid Consulting Full time

**Job Summary:**

We are seeking a seasoned Senior IT Professional to join our team in the Financial Industry. This is a contract position with long-term potential, offering a competitive salary and benefits package.

**Key Responsibilities:**

  • Provide technical support and resolve user-reported issues via various communication channels.
  • Troubleshoot hardware and software problems on desktops, laptops, mobile devices, and other IT equipment.
  • Install, configure, and maintain operating systems, software applications, and peripheral devices.
  • Offer user assistance and provide guidance on software application usage, troubleshooting common user errors, and sharing knowledge with colleagues and end-users.

**Required Skills and Qualifications:**

  • Troubleshooting, Windows/Mac, Networking
  • High School Diploma, GED or equivalent certification
  • Relevant certifications such as CompTIA A+, CompTIA Network+ or Client IT Support Professional Certificate can be advantageous
  • Strong problem-solving skills, excellent communication, and interpersonal skills
  • Patience and ability to convey technical information to non-technical users
  • Familiarity with various Operating Systems (e.g., Windows 10, Windows 11, MacOS)
  • Knowledge of hardware components and basic networking concepts

**Benefits:**

  • Paid hourly rate: $45-$55 per hour
  • Employee benefits include health insurance (medical, dental, vision), 401(k) plan, and paid sick leave

**About Pyramid Consulting:**

We are an equal employment opportunity provider and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.



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