Real Estate Intake Coordinator
3 weeks ago
Gomez Law, APC is a rapidly expanding real estate law firm in the heart of Koreatown, Los Angeles. Our firm prioritizes delivering exceptional legal services with an unwavering focus on client satisfaction.
The Real Estate Intake Coordinator will play a pivotal role in welcoming new clients and ensuring a seamless onboarding process. This individual will be the primary point of contact for initial inquiries, responsible for gathering critical information and scheduling consultations. If you possess strong communication skills, thrive in a fast-paced environment, and are committed to delivering outstanding client service, we encourage you to apply.
Key Responsibilities:
- Respond to incoming calls, emails, and web inquiries from potential clients.
- Collect and input essential client data into our case management system (e.g., Clio).
- Pre-screen clients to assess their legal service needs and eligibility.
- Schedule appointments and follow up with clients to confirm bookings.
- Collaborate with the legal team to ensure a smooth transfer of client information.
- Maintain accurate records of all interactions and adhere to intake procedures.
Requirements:
- Prior experience in a legal or customer-facing role is highly desirable.
- Excellent verbal and written communication skills.
- A high level of organization and attention to detail.
- The ability to manage multiple tasks and prioritize in a fast-paced environment.
- Proficiency with case management software (e.g., Clio) or willingness to learn.
- Bilingualism in English and Spanish is preferred but not mandatory.
We Offer:
- $18 per hour
- Full-time employment, 40 hours per week
- Opportunities for growth and professional development
- A dynamic and collaborative work environment
- Fully remote work arrangements
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