Fiber Optic Network Specialist

1 month ago


West Palm Beach, Florida, United States Metronet Full time

Job Title: ISP Technician


Job Summary:


The ISP Technician will be responsible for performing installs for new projects, installing hardware, and running power cables. They will also assist in regular site maintenance and perform troubleshooting on equipment and lines.

Key Responsibilities:



  1. Install hardware, racks, and mount equipment in racks.
  2. Install, test, and commission small DC power plants (200A – 1500A).
  3. Run power cables and terminate to fuse panels and fuse bays.
  4. Cross-connect fiber jumpers/RG6 cabling between different pieces of equipment.
  5. Complete tasks within work order tickets with high-level detail and accuracy.
  6. Complete break/fix troubleshooting on equipment, lines, and DC power.
  7. Act as eyes and hands during troubleshooting for the NOC.
  8. Perform, document, and inspect quarterly hut preventive maintenance procedures for: HVAC, Generator, DC Battery and Rectifier Plant, and other facilities network assets as deployed.
  9. Monthly inspection and generation of environmental alarms back to the NOC.
  10. Run, lace, terminate, and dress network and power cables.
  11. Read technical work order and project drawings.
  12. Read and understand manufacturer installation documentation.
  13. Work with little to no supervision.
  14. Work with live AC/DC power equipment.
  15. Ability to use serial connection to configure equipment.
  16. Ability to set up TCP/IP connection to laptop to configure equipment.
  17. Configure equipment onsite for proper telemetry/alarm data to be recorded back at the NOC.
  18. Ensure proper system operation, including the quality testing, reliability, and productive uses of off-air towers, satellite earth station, and all head-end and hub site equipment as needed.
  19. Follow company policies and procedures for troubleshooting and testing, routine and periodic maintenance of sites and structures.
  20. Interface with third-party co-location space, providers, and vendors in a professional manner.
  21. Rotating on call as required to fulfill business necessity.
  22. All other duties as assigned.

Job Qualifications and Requirements:



  1. High school diploma, technical school, or GED required.
  2. 3 years of experience working as an installer/technician for a telecommunications or cable television company.
  3. Valid driver's license required and a good driving record.
  4. Excellent communication skills, both written and verbal.

At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world.



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