Front Desk Ambassador

Kana Hotel Group is a leading hotel development and management company, renowned for its exceptional performance in the hospitality industry. Our portfolio includes some of the most prestigious hotel brands, and we take pride in delivering top-notch service to our guests.

We are excited to add the Embassy Suites Pigeon Forge to our list of esteemed properties and seek an experienced Guest Service Representative to join our team. As a representative of Kana Hotel Group, you will be responsible for ensuring that our guests receive unparalleled service and hospitality during their stay.

This is an exciting opportunity for a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences. The successful candidate will possess excellent communication skills, attention to detail, and a strong commitment to providing top-notch service.

The estimated salary for this position is around $40,000 per year, depending on location and experience. This role offers a comprehensive benefits package, including medical, vision, dental, 401K, paid vacation time, and opportunities for career growth and professional development.

• Assisting guests with check-in and check-out processes
• Providing recommendations for local dining and recreation options
• Attending to guest requests and resolving issues promptly

• Previous hospitality experience required
• Excellent customer service skills
• Ability to work flexible schedules, including weekends and holidays

We offer a supportive work environment, competitive compensation, and opportunities for advancement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply.