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Pool Safety Specialist

2 months ago

Savannah, Georgia, United States The Landings Club Full time

Job Summary:

The Landings Club is seeking a highly skilled and experienced Pool Safety Specialist to join our team. As a key member of our Aquatic Emergency Response Team, you will be responsible for ensuring the safety and well-being of our members and guests while enjoying our resort-class amenities.

Responsibilities:

  • Safeguard and Regulate: Safeguard and regulate the conduct of members and guests, enforcing pool policies, rules, and regulations in a kind and courteous manner.
  • Emergency Response: Respond to emergencies and perform appropriate follow-up procedures, including the proper use of equipment in the performance of first aid.
  • Water Quality Testing: Test water quality in the pool and maintain appropriate records.
  • Pool Maintenance: Assist in the proper maintenance and sanitary upkeep of the pool, pool area, bathrooms, and locker rooms.
  • Guarding Rotations: Participate in guarding rotations as instructed by leadership.
  • Pool Concierge: Cover pool concierge duties as instructed by leadership.
  • Chemical Balances: Assist in maintaining proper chemical balances in both pool and hot tub/spa as directed.
  • Incident Reporting: Provide written reports on all incidents following detailed protocols.
  • Safety Requirements: Maintain updated safety requirements.
  • Pump Room Organization: Maintain organization and cleanliness of pump rooms.
  • Training and Meetings: Attend in-service training and participate in staff meetings.
  • Swimming Tests: Conduct patron swimming tests to assess ability to swim independently and unattended.
  • Customer Service: Provide high-level customer service to members and guests.
  • Member Concerns: Work directly with the Aquatics leadership team to resolve member concerns.
  • Reporting: Report any member concerns to Aquatics leadership in a timely manner.
  • Safety Practices: Perform work safely in accordance with departmental safety procedures and practices behavior that ensures the safety of fellow employees, members, and guests.
  • Equipment Operation: Operate equipment safely and report any unsafe work conditions or practices to leadership in a timely manner.
  • Shift Work: Work a variety of shifts, as needed, to include nights, weekends, and/or holidays.
  • Policy Compliance: Comply with departmental and Club policies and procedures.
  • Additional Duties: Perform all other duties as assigned within job scope.

Minimum Qualifications:

  • Lifeguard Certification: Lifeguard certification required.
  • Experience: 1 year's experience as a certified lifeguard preferred.
  • Swim Instructor Certification: Swim Instructor certification is a plus.
  • Communication Skills: Outstanding verbal, written, and multi-tasking skills.
  • Team Skills: Well-developed team skills, unquestioned confidence, and presence to effectively handle interpersonal relationships.
  • Customer Service: Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
  • Service Mindset: Must have the willingness to provide exceptional service to members and guests.

Physical Requirements:

  • Physical Activity: Swims, stands, and walks for 95% of the workday.
  • Lifting: Ability to lift up to 50 lbs.
  • Physical Demands: Stoops, crawls, reaches, and kneels 50% of the workday.
  • Weather Conditions: Works outdoors in inclement weather 90% of the workday.