Customer Service Team Member

3 days ago


Rochester, New York, United States Michaels Stores, Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Michaels Stores, Inc.

About Us

Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada. As a dedicated retailer of arts and crafts supplies, we cater to various creative enthusiasts, from professionals to hobbyists. Our company prioritizes employee wellbeing by offering comprehensive benefits for both full-time and part-time team members.

Key Responsibilities:
  • Deliver exceptional customer service, ensuring a positive shopping experience.
  • Maintain a high standard of store appearance, including cleanliness and recovery standards.
  • Support cash handling and sales processes, adhering to company policies and standards.
  • Assist with inventory management, stocking, and planogram processes.
Requirements:
  • Must be at least sixteen (16) years or older.
  • Retail and/or cleaning experience preferred.
Work Environment:

As a Sales Associate, you will work in a dynamic retail environment, interacting with customers, maintaining store appearance, and performing tasks related to sales, inventory, and customer service. Some stock rooms may not be climate controlled, and occasional outdoor work may be required.

Benefits:

Michaels offers a range of benefits for its employees, including health insurance, paid time off, tuition assistance, and generous employee discounts. We strive to create a positive work environment that supports the wellbeing of our team members.



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