Member Experience Specialist

4 days ago


Springboro, Ohio, United States Planet Fitness Full time
Join Our Team

We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Rep - Part Time - Evening. In this role, you will be responsible for delivering an exceptional member experience by greeting members and guests, answering phone calls, and responding to member questions and concerns.

Responsibilities
  • Greet members and guests in a friendly and welcoming manner
  • Answer phone calls and respond to member questions and concerns
  • Maintain the cleanliness and organization of the front desk area and lobby
  • Perform other duties as assigned
Requirements

To be successful in this role, you must have excellent communication and interpersonal skills, with the ability to work effectively in a team environment. Prior customer service experience is preferred, but not required. You must also be able to lift up to 50 pounds, stand for long periods of time, and walk frequently.

Benefits

We offer a competitive salary of $12.50 per hour, as well as a comprehensive benefits package including medical, dental, and vision insurance, paid time off, and opportunities for career advancement. Additionally, you will be part of a dynamic and supportive team that is passionate about creating a judgement-free zone for our members.



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