IT Infrastructure Specialist
4 weeks ago
Company Overview
">Bowman Williams is a rapidly growing Managed Service Provider (MSP) serving a diverse range of SMB clients, including medical practices, insurance companies, financial institutions, and nonprofits. Our service offerings span Managed Services, IT Consulting, Cybersecurity, and Cloud Solutions, providing a dynamic and rewarding work environment.
">Job Summary
">We are seeking an experienced Senior Systems Engineer to join our team and deliver exceptional, white-glove support to our clients. This role offers exposure to a wide array of technologies, including virtualization, cloud solutions, networking, and Windows systems.
">Key Responsibilities
">- ">
- Provide IT support for Microsoft's core business applications and virtual environments on Azure and VMware.">
- Support services for Microsoft-related technologies, including Windows Server, Office 365, and SharePoint, as well as virtualization technologies on VMware and Azure.">
- Implement and support remote access solutions like VPN and Microsoft Intune.">
- Maintain remote monitoring and management systems and computer systems and network infrastructure.">
- Provide technical services and support for WAN and LAN connectivity, routers, firewalls, and security.">
- Improve customer satisfaction through effective communication, escalation of unresolved issues, and teamwork.">
- Document internal processes and procedures and track time and expenses in ConnectWise.">
- Stay up-to-date with current and emerging technologies.">
Requirements
">- ">
- Experience working for a Managed Service Provider (MSP).">
- Must be based in Houston, TX.">
What We Offer
">- ">
- Certification reimbursement.">
- Career development and formal training.">
- 100% coverage of health, vision, and dental benefits.">
- Yearly raises and promotions.">
- Matching 401(k), profit-sharing, and medical coverage.">
- Car/mileage reimbursement.">
Salary Information
">The estimated salary for this position is $90,000 - $120,000 per year, depending on experience.
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