Membership Experience Coordinator

3 weeks ago


Temple, Texas, United States Crunch Fitness Full time
About the Role:
We are seeking a highly motivated and customer-focused Member Services Representative to join our team at Crunch Fitness - Undefeated Tribe. As a Member Services Representative, you will be responsible for providing exceptional customer service to our club members and staff.

The successful candidate will have a strong passion for fitness and a desire to deliver an outstanding experience for our members. You will be the first point of contact for members and guests, ensuring a warm and welcoming environment at all times.

The key responsibilities of this role include greeting members and guests, assisting with membership sales, promoting membership privileges, delivering on new member enrollment expectations, checking in members and guests, answering phones, communicating special events, facilitating member requests, maintaining a professional demeanor, and being an expert in all club facilities, services, programs, and schedules.

The ideal candidate will possess excellent communication skills, a strong customer service orientation, and the ability to work effectively in a fast-paced environment. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

What We Offer:
  • A competitive salary of $12-14/hour + Commission
  • Comprehensive benefits package including PTO, subsidized health insurance coverage, basic life and AD&D, HSA, short-term disability, and free gym membership
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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