Wireless Customer Support Specialist

1 week ago


Richlands, Virginia, United States DISH Full time

About Us: We are a leading provider in the telecommunications industry, specializing in satellite television services, live-streaming, and on-demand programming. Our innovative approach includes smart home installation services and mobile solutions, and we are proud to be building America's First Smart NetworkTM.

Position Overview: As a Wireless Customer Support Specialist, you will join a dynamic team at our advanced facility, where you will have the opportunity to engage with the latest wireless technologies.

Work Environment: Following your training, your work schedule may include a mix of remote and on-site responsibilities, tailored to your performance and the needs of the business.

Team Collaboration: Working alongside your colleagues will enhance your professional network and open doors for future career advancements.

Your Role: As a key member of the Customer Experience Team (CXO), you will represent our company to customers, focusing on:

  • Resolving customer inquiries and preventing future issues.
  • Promoting our services while actively listening and connecting with customers through voice and chat.
  • Providing exceptional customer support and technical assistance.
  • Building lasting relationships with customers through quality service and effective problem resolution.

Key Responsibilities:

  • Offer product recommendations and assist customers with their purchases.
  • Respond accurately to inquiries regarding billing, devices, features, troubleshooting, and hardware operations.
  • Identify trends and provide feedback to enhance service quality and efficiency.
  • Engage with a diverse customer base to deliver tailored solutions for their needs.

Qualifications:

  • Prior experience in customer service is advantageous.
  • A strong commitment to assisting customers with their inquiries.
  • Willingness to work flexible hours, including evenings and weekends, with additional pay incentives.
  • Proficiency in operating Windows OS desktop computers.
  • Excellent communication skills, both written and verbal, with a focus on high-quality customer service.

Benefits: We are dedicated to your personal and professional growth, offering:

  • Company-provided equipment.
  • Monthly service benefits.
  • Comprehensive medical, dental, and vision insurance.
  • Tuition reimbursement programs.
  • Discounted services.
  • Flexible health perks, including spending accounts and a 401(k) plan with company matching.
  • Career development opportunities and a flexible time-off policy.


  • Richlands, Virginia, United States American Traveler Full time

    American Traveler is seeking a traveling CT Imaging Specialist for an exciting opportunity.Position Overview & RequirementsSpecialty: CT Imaging SpecialistDiscipline: Allied Health ProfessionalDuration: 4 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelThis role involves providing essential CT scanning services as part of a travel...


  • Richlands, Virginia, United States American Traveler Full time

    American Traveler is seeking a traveling CT Imaging Specialist for an assignment.Position Overview & RequirementsSpecialty: CT Imaging SpecialistDiscipline: Allied Health ProfessionalDuration: 4 weeks40 hours per weekShift: 8 hours, daytimeEmployment Type: TravelThis role involves providing CT scan services in various healthcare...


  • Richlands, Virginia, United States Velocity Solutions Full time

    About Velocity SolutionsFounded in 1986 and headquartered in a strategic location, Velocity Solutions has nearly 40 years of successful history in the electronic products industry. Over the years, we have continuously evolved into a specialist for customized electronic solutions, cable assemblies, and harnesses. Thanks to our extensive expertise, we develop,...


  • Richlands, Virginia, United States Triage Staffing Full time

    Job Title: Travel Nurse ICU SpecialistTriage Staffing is seeking a skilled Travel Nurse ICU Specialist to join our team in a dynamic and challenging environment.Job SummaryWe are looking for a highly motivated and experienced ICU Nurse to work in a fast-paced Intensive Care Unit setting. As a Travel Nurse ICU Specialist, you will have the opportunity to work...


  • Richlands, Virginia, United States TotalMed Allied Full time

    Position Overview:We are currently seeking a skilled CT Imaging Specialist for a travel assignment. This role is essential in providing high-quality imaging services to various healthcare facilities.Job Specifications:Specialty: CT ImagingDiscipline: Allied Health ProfessionalEmployment Type: TravelWork Schedule: 40 hours per week, 8-hour shifts during the...

  • Radiology Specialist

    2 weeks ago


    Richlands, Virginia, United States DocCafe Full time

    DocCafe is currently seeking a qualified candidate for the role of Radiology Specialist.As a leading platform for healthcare professionals, DocCafe is dedicated to connecting talented individuals with exceptional career opportunities in the medical field. What DocCafe Provides:Complimentary Job Search for Physicians:Effortlessly explore, evaluate, and apply...


  • Richlands, Virginia, United States LifePoint Hospitals Full time

    Job Summary:We are seeking a skilled and versatile Registered Nurse (RN) to join our team as a Float Specialist. As a Float Specialist, you will have the opportunity to work in various nursing departments, providing direct patient care and support to our patients and staff.Responsibilities:Provide high-quality patient care in a variety of nursing settings,...

  • Travel Nurse RN

    3 days ago


    Richlands, Virginia, United States Triage Staffing Full time

    Job Title: Travel Nurse RN - ICU SpecialistJob Summary: Triage Staffing is seeking a skilled Travel Nurse RN to join our team as an ICU Specialist. As a Travel Nurse RN, you will provide high-quality patient care in a fast-paced Intensive Care Unit environment.Responsibilities:Provide direct patient care to critically ill patients in the ICUDevelop and...


  • Richlands, Virginia, United States American Traveler Full time

    American Traveler is currently seeking a traveling CT Imaging Specialist for an exciting opportunity.Position Overview & RequirementsSpecialty: CT TechnologistDiscipline: Allied Health ProfessionalDuration: 4 weeksWeekly Hours: 40 hoursShift: 8 hours, daysEmployment Type: TravelWe are offering a unique travel assignment for a CT/Pet/Cat Scan...

  • Physical Therapist

    4 days ago


    Richlands, Virginia, United States (331800) Medical Services of America Home Health & Hospice Full time

    Job Opportunity**Job Title:** Physical Therapist - Home Health Care Specialist**Company:** (331800) Medical Services of America Home Health & Hospice**Job Type:** Full-time**Location:** Richlands, VAWe are seeking an experienced Physical Therapist to provide high-quality care to our patients in the comfort of their own homes. As a Physical Therapist - Home...


  • Richlands, Virginia, United States Next Move Inc Full time

    Position Overview:Next Move Inc is currently in search of a dedicated travel CT Imaging Specialist for an exciting opportunity.Job Details:Specialty: CT ImagingDiscipline: Allied Health ProfessionalEmployment Type: TravelDuration: 4 weeksHours: 40 hours per weekShift: 8 hours, daysCompensation:The pay package is based on 8-hour shifts and 40 hours per week,...


  • Richlands, Virginia, United States Aureus Medical Group - Imaging Full time

    Position Overview:Aureus Medical Group - Imaging is currently seeking a traveling Interventional Radiology Specialist for an exciting opportunity.Job Details:Specialty: Interventional RadiologyDiscipline: Allied Health ProfessionalEmployment Type: TravelEstimated Compensation: Approximately $2282.00 per weekWeekly Taxable Income: $960.00Hourly Rate: $24.00 -...

  • Travel Nurse RN

    1 day ago


    Richlands, Virginia, United States Trustaff Full time

    Job SummaryTrustaff is seeking a skilled travel nurse to join our team as an ICU Specialist. As a critical care travel nurse, you will provide high-quality patient care in a fast-paced and dynamic environment.Key ResponsibilitiesAssess, plan, and implement care strategies for critically ill patientsCollaborate with interdisciplinary teams to develop and...


  • Richlands, Virginia, United States American Traveler Full time

    Position OverviewAmerican Traveler is currently seeking a skilled CT Technologist for a travel assignment.Job DetailsSpecialty: CT TechnologistDiscipline: Allied Health ProfessionalEmployment Type: TravelWork Schedule: 40 hours per week, 8-hour shifts during the dayDuration: 4 weeksThis role involves providing exceptional CT imaging services in various...


  • Richlands, Virginia, United States American Traveler Full time

    Position OverviewAmerican Traveler is seeking a skilled CT Technologist for a travel assignment.Job DetailsSpecialty: CT TechnologistDiscipline: Allied Health ProfessionalEmployment Type: TravelWork Schedule: 40 hours per week, 8-hour shifts during the dayContract Duration: 4 weeksThis role involves providing high-quality imaging services in various...


  • Richlands, Virginia, United States American Traveler Full time

    Position OverviewAmerican Traveler is seeking a dedicated CT Technologist for a travel assignment.Job ResponsibilitiesSpecialty: CT TechnologistDiscipline: Allied Health ProfessionalEmployment Type: TravelWork Schedule: 40 hours per week, 8-hour shifts during the dayContract Duration: 4 weeksThis role involves providing exceptional CT imaging services in...


  • Richlands, Virginia, United States American Traveler Full time

    Position OverviewAmerican Traveler is seeking a skilled traveling CT Technologist for an exciting opportunity.Job Responsibilities & RequirementsSpecialty: CT TechnologistDiscipline: Allied Health ProfessionalDuration: 4 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelThis role involves providing high-quality CT imaging services while...


  • Richlands, Virginia, United States American Traveler Full time

    Position OverviewAmerican Traveler is seeking a dedicated CT Technologist for a travel assignment.Job DetailsSpecialty: CT TechnologistDiscipline: Allied Health ProfessionalDuration: 4 weeksWork Schedule: 40 hours per weekShift: 8 hours, daysEmployment Type: TravelThis role involves providing exceptional imaging services as a traveling CT/PET/Cat Scan...


  • Richlands, Virginia, United States Archway Physician Recruitment Full time

    Gastroenterology Physician OpportunityWe are seeking a skilled Gastroenterology Physician to become an integral part of our healthcare team. This position is designed to address the growing needs of the community and will be available in a supportive environment.Key Highlights:Located in a rural area with a population of approximately 50,000Flexible...


  • Richlands, Virginia, United States Archway Physician Recruitment Full time

    Exceptional Opportunity for a Gastroenterology PhysicianLocated in a serene rural environmentServes a community of approximately 50,000 residentsOffers flexible full-time or part-time employment optionsBe part of a vibrant Emergency Department teamWe are seeking a committed Gastroenterology Physician to assume a pivotal role within our healthcare team,...