Customer Service Team Lead

4 days ago


Juneau WI, United States Kwik Trip, Inc. Full time
About Kwik Trip

Kwik Trip is a family-owned company that operates in the Midwest, with a mission to treat others how we would like to be treated and make a difference in people's lives.

Job Overview

This Guest Service Leader role is a great opportunity to join our team and take on new challenges. We offer a variety of career paths, from Retail Leadership to our Support Center and Production and Distribution Facilities.

Key Responsibilities:
  • Delegate tasks and train coworkers to ensure excellent customer service
  • Resolve customer complaints and troubleshoot register or transaction issues
  • Set the example for excellent customer service and lead the team to achieve daily goals
Requirements:
  • Great people skills and ability to communicate effectively
  • Ability to problem solve challenges and shift priorities quickly
  • Desire to help others and maintain a clean and inviting store environment
Benefits:
  • We share 40% of pre-tax profits with all our coworkers
  • We are a Top Workplace, nationally and in the states we operate
  • We have a fun, ambitious, and energetic work environment
Salary Information:

The estimated salary for this role is $15.61 per hour, with opportunities for advancement and leadership roles within the company.



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