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Sales Associate

2 months ago


Mebane, North Carolina, United States Cole Haan LLC Full time

Job Summary

Cole Haan LLC is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will play a key role in providing an exceptional shopping experience for our customers, while also contributing to the overall success of our store.

Key Responsibilities

  • Meet and exceed personal sales goals and performance metrics, while working collaboratively with the sales team to achieve store-wide revenue goals.
  • Provide world-class customer service by actively listening to customers, anticipating their needs, and making personalized recommendations to drive sales and satisfaction.
  • Support the store management team in achieving financial and operational objectives, including expense control and loss prevention standards.
  • Maintain a visually appealing store environment, including restocking and merchandising products according to Cole Haan standards and company directives.
  • Partner with management to implement monthly visual directives and maintain visual merchandising standards consistent with company brand strategies.
  • Comply with and adhere to all company policies and procedures, including those related to equal employment opportunity and diversity, equity, and inclusion.
  • Contribute to positive employee relations through effective communication, teamwork, and partnership with coworkers and management.

Requirements

  • Candidates must be at least 16 years of age.
  • Must have two or more years of retail experience.
  • Must have the availability and ability to work a flexible schedule, including regular nights, weekends, and long and short shifts.
  • Able to effectively communicate in verbal and written English.
  • Able to accomplish multiple tasks in a fast-paced environment.
  • Able to work effectively with others in a team-oriented environment and provide excellent customer service.
  • Strong computer skills, including POS systems and Microsoft Office.
  • Math skills and phone skills.
  • Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods of time, including repetitive use of upper extremities.
  • Ability to lift, push, and pull up to 25 pounds regularly.
  • Ability to lift, push, and pull up to 50 pounds occasionally.