Culver's Crew Member
1 month ago
We are seeking a highly motivated and customer-focused Culver's Crew Member to join our team. As a Crew Member, you will be responsible for providing exceptional guest service, ensuring that every guest who chooses Culver's leaves happy.
Key Responsibilities- Provide personalized, exceptional guest service and hospitality.
- Maintain a neat, well-groomed uniformed appearance and demonstrate proper personal hygiene and food safety practices.
- Follow restaurant policy on attendance, respectful conduct of team members, and all other policies.
- Assist guests with product knowledge and promotional information upon request.
- Follow company safety standards at all times and look out for the safety of other team members and guests.
- Perform primary position responsibilities timely and accurately.
- Perform secondary position responsibilities timely and accurately.
- Assist with odd job responsibilities timely, upon manager on duty request.
- Answer the telephone courteously and professionally, within three rings.
- Prepare quality products while maintaining portion control and presentation within service goal times.
- Flexible schedule
- Reading and writing skills required
- Communicates with guests, team, and management
- Maintains a sense of urgency
- Demonstrates trained food safety knowledge
- Stand Constantly
- Walk Constantly
- Sit Occasionally
- Handling Constantly
- Lift / carry 10 lbs or less Constantly
- Lift / carry 11-20 lbs Constantly
- Lift / carry 21-50 lbs Frequently
- Lift / carry lbs Occasionally
- Communication: Verbal and written communication is timely, clear, concise; delivers ideas for solutions with problems; communicates well with team members and guests.
- Change Management: Supportive of change; reacts quickly and appropriately; accepts direction and constructive feedback.
- Decision Making & Problem Solving: Uses judgment, common sense, and sensitivity in addressing issues and seeking solutions to problems and challenges; gathers appropriate information.
- Innovation & Creativity: Seeks new ways to improve efficiency, effectiveness, quality; offers suggestions and solutions to obstacles and challenges.
- Planning: Organized and able to establish priorities; delivers the desired results; manages multiple deadlines and priorities with a professional attitude. Recognizes priorities and responds with a sense of urgency. Follows procedures and policies in planning and executing job responsibilities.
- Cooperation: Supports fellow team members and is cooperative in providing excellent guest service.
- Quality of Work: Delivers quality work on time at the desired standards. Performs work duties in support of safety and security policies.
- Accountability: Delivers results on time and at the quality level promised. Is punctual and ready to begin work assignments. Delivers quality work product using resources and time allocated.
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