Quality Assurance Specialist

2 days ago

Morris, United States Zebra Full time
Job Summary:

We are seeking a skilled Quality Assurance Specialist to join our team at Zebra. As a Quality Assurance Specialist, you will be responsible for designing and implementing quality assurance protocols and methods, as well as inspecting and testing products to ensure precision and accuracy.

Key Responsibilities:

• Investigate and analyze root cause for potential non-conformances of moderate scope
• Work with engineers to design business and operational processes to support quality execution against key performance metrics
• Regularly monitor and review business and operational processes to evaluate for continuous improvement opportunities
• Act as an advisor to less senior technicians and/or engineers/suppliers in vetting non-conformities, cooperating with technical support and design engineering and product quality on product improvements
• Complete audit training, as required
• Establish weekly, monthly matrix and follow up actions with effective measurement system
• Manage customer survey responses and drive actions to increase customer satisfaction
• Work with Service escalation team on individual projects including projects outside of repair centers

Requirements:

• Bachelor's degree or equivalent combination of education/vocational qualification and experience required
• Minimum 2 years relevant experience
• Problem solving and analytical ability
• Knowledge of job-related policies and procedures as well as corporate policies and procedures
• Strong computer skills
• Effective communication and collaborative skills

Preferred:

• Experience in manufacturing under ISO 9001 or GMP
• Experience with Lean and Six Sigma (Kaizen)

About Zebra:

Zebra is a community of innovators who come together to create new ways of working to make everyday life better. We are united by curiosity and care, and we develop dynamic solutions that anticipate our customers' and partners' needs and solve their challenges. As a part of Zebra Nation, you will be seen, heard, valued, and respected. We collaborate to deliver on our purpose, and you will have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about - locally and globally. We've only begun reimagining the future - for our people, our customers, and the world. Let's create tomorrow together.

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