Hotel Guest Services Associate

1 week ago


New Haven, Connecticut, United States Crescent Hotels and Resorts Full time
Key Responsibilities

As a Front Desk Agent, your primary responsibility will be to provide world-class customer service to our guests.

This includes greeting guests upon arrival, processing check-ins and check-outs, and handling any requests or concerns they may have during their stay.

You will also be responsible for maintaining accurate records, handling cash and credit transactions, and resolving guest complaints in a professional and courteous manner.



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