DSW Store Associate Part-Time
4 weeks ago
Job Summary
The Store Associate provides exceptional customer service to customers shopping in-store and those engaging through omni-channel services. They assess customer needs and provide assistance by executing the company's customer service model, prioritizing the customer's experience. Store Associates perform salesfloor and warehouse functions throughout the store, including assisting customers, merchandise placement, completing in-store and online customer transactions, processing incoming shipments, regular cleaning, and maintenance. They must demonstrate behaviors that align with the company values, serving as brand ambassadors and responsible for the end-to-end experience.
Key Responsibilities:
- Provide personalized service to customers, meeting their needs and exceeding expectations.
- Assist customers with product inquiries, transactions, and returns.
- Maintain a clean and organized store environment, adhering to company standards.
- Process incoming shipments, restock merchandise, and maintain inventory levels.
- Participate in daily team meetings and ongoing training to enhance skills and knowledge.
Requirements:
- Professional, friendly, and customer-focused demeanor.
- Ability to work in a fast-paced environment, meeting time-bound expectations.
- Good verbal and written communication skills.
- Proficient in using technology to engage with customers and complete transactions.
- Ability to lift up to 50 pounds and stand for long periods.
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