Retail Team Member

5 days ago


Kirkwood, Missouri, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated Retail Team Member to join our team at Michaels Stores. As a Customer Service Specialist, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and maintaining a well-organized store environment.

About Us

Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada. Our purpose is to fuel the joy of creativity, and we are committed to providing our customers with an exceptional shopping experience.

Key Responsibilities:

  • Provide exceptional customer service, answering questions and resolving issues promptly and professionally
  • Assist customers with finding products, both in-store and online
  • Maintain a well-organized store environment, including merchandise recovery and stocking duties
  • Work collaboratively with other team members to achieve sales goals and maintain store standards

Requirements:

  • High school diploma or equivalent required; prior retail experience preferred
  • Ability to work in a fast-paced environment, lifting up to 50 pounds and standing for long periods
  • Excellent communication and interpersonal skills

What We Offer:

  • Total Base Pay Range: $16.00 - $18.80 per hour
  • Paid time off and holidays
  • Tuition assistance and training programs
  • Employee discounts and rewards

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