Customer Quality Assurance Specialist

2 weeks ago


Bloomington, Indiana, United States Cook Full time

Position Overview:
The Customer Quality Assurance Specialist at Cook Medical plays a vital role in managing interactions with clients concerning product or service grievances.

Work Schedule:
Monday to Friday, from 8:00 AM to 4:30 PM.

Key Responsibilities:
1. Engage with clients to address and resolve product-related issues.
2. Ensure effective communication regarding customer feedback and concerns.
3. Collaborate with internal teams to enhance service quality and customer satisfaction.

Qualifications:
Ideal candidates should possess strong communication skills and a commitment to quality service.



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